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Shields Auto Center
Rantoul, IL
777 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 777 reviews
May 05, 2024
Timely, friendly, area clean and attractive Answered questions with knowledge. Car good to go with no delay questions with knowledge. Car good to go with no delay More
by Idaho1969
Verified Customer
Helpful May 05, 2024
I was sold a Jeep Gladiator that had a recall on it and they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of t they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of this recall for a universal drive shaft. There was no reimbursement. That good thing about their service was the fact that every time they would screw up on my service, (which happened several times in the past) they would try to make things better. This is what makes me give them 3 stars More
by justicedavidjustice
May 04, 2024
Fast & courteous service I found the vehicle I was interested in & a deal was made interested in & a deal was made More
by seabeeea3
May 01, 2024
The sales people and service department are great and generally very friendly and knowledgeable. I do want to mention that the girl answering the phone for the main line is very unfriendly and makes it generally very friendly and knowledgeable. I do want to mention that the girl answering the phone for the main line is very unfriendly and makes it clear that your call is an inconvenience. I dread calling to schedule service and speaking with her. More
by emmastuebe
April 27, 2024
Friendly people they did a great job at making the process easy,wish they could get more trucks to pick from process easy,wish they could get more trucks to pick from More
by tuden3
April 19, 2024
Very very helpful showed me everything I needed to know on my new vehicle and was very informative on how to use everything on the new vehicle on my new vehicle and was very informative on how to use everything on the new vehicle More
by dherges551
April 18, 2024
I’m not sure who Craig Fanning is but my salesman was Terry Twitchell and we had a great experience with him. My vehicle was very clean and inside when we arrived and was greeted at the door. Thank you f Terry Twitchell and we had a great experience with him. My vehicle was very clean and inside when we arrived and was greeted at the door. Thank you for a great buying experience! More
by j.long2
April 10, 2024
Absolutely wonderful people, from the sales, to parts, to service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. This is the only reason I bought a new Ford product, the way the dealership handled the entire process. More
by waspi
Employees Worked With
April 07, 2024
I dealt with Terry Twitchell. He and everyone at the dealership were just wonderful. I would not have purchased a Ford product if it were not for this dealership and the people He and everyone at the dealership were just wonderful. I would not have purchased a Ford product if it were not for this dealership and the people I dealt with. More
by waspi
April 05, 2024
They greet you happily and quickly and took care of my car efficiently and I was out of there in 45 minutes car efficiently and I was out of there in 45 minutes More
by dlawyer
