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Shields Auto Center
Rantoul, IL
787 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 787 reviews
October 27, 2023
The oil change went smoothly. When the discovered I needed a tire replaced, they explained it to me and showed me. They answered all my questions and made sure I understood my op When the discovered I needed a tire replaced, they explained it to me and showed me. They answered all my questions and made sure I understood my options More
by kymf75
Verified CustomerEmployees Worked With
Helpful October 22, 2023
Shields is always responsive to our needs. You are very luck to have Dale as Service Manager! You are very luck to have Dale as Service Manager! More
by gmayol
October 19, 2023
Kind, and thorough in explicating features of the car. Auto was clean and my concern about a small chip in the trunk paint was addressed Auto was clean and my concern about a small chip in the trunk paint was addressed More
by shellymartens
October 18, 2023
Everything was great once parts for my recall were obtained. Time involved was unacceptable. A year or more.. obtained. Time involved was unacceptable. A year or more.. More
by brwheels18
October 18, 2023
I really appreciate the effort Rick Shields went to, to find me the Ford Escape that I wanted. Thank you to Robert for keeping me updated on the process. find me the Ford Escape that I wanted. Thank you to Robert for keeping me updated on the process. More
by joyce.hurliman
October 15, 2023
excellant ! gave us what we were looking for could have not ask for any thing more from a car dealership gave us what we were looking for could have not ask for any thing more from a car dealership More
by joyjoys53
October 13, 2023
I love the energy of the people. They're very good with working with people. And quick on reaching out to get the job done. I love em. They're very good with working with people. And quick on reaching out to get the job done. I love em. More
by takeyajohnson.tj
October 13, 2023
We are very pleased with our dealer and the personel we worked with and would highly recommend them to anyone in the market for a vehicle. The only thing i was dissapointed with was no communication from t worked with and would highly recommend them to anyone in the market for a vehicle. The only thing i was dissapointed with was no communication from the factory on the production of our car since we custom ordered it. We were under the inpression we would get e-mail updates from the factory and did not. The dealer was prompt with up dates as they got them. More
by ecamaro100
Employees Worked With
Other Employees :
Tim McIntyre
October 11, 2023
Mark Keyes was a pleasure to deal with. He was very prompt, friendly, and professional. He went out of his way to be helpful during this long process of waiting for the Maverick. It has b He was very prompt, friendly, and professional. He went out of his way to be helpful during this long process of waiting for the Maverick. It has been a positive experience throughout. More
by mitch32
October 07, 2023
Fantastic experience ! Easy, trustworthy and professional! 10/10 I will recommend this dealership to friends and family Easy, trustworthy and professional! 10/10 I will recommend this dealership to friends and family More
by LNDSTUDZ
