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South Bay Hyundai

Torrance, CA

4.6
4,136 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,136 reviews

May 22, 2025

Even that I didn't speak to a consultant because I went in for 2 recalls, lady at front desk was kind and friendly, process was fast and easy. More

by enrique646434
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
May 23, 2025 -

South Bay Hyundai responded

Thank you for taking the time to share your experience! Even for a visit like a recall, we're so glad to hear our front desk team made you feel welcome and that the process was smooth and efficient. We appreciate you choosing us and hope to see you again under even better circumstances next time!

May 21, 2025

Great customer service. Not pushy or pressuring you. Worked with us financially. Great experience all around. More

by Zonummik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack
May 21, 2025 -

South Bay Hyundai responded

Thank you for taking the time to share your experience! We're so glad to hear that you felt comfortable and supported throughout the process. Our goal is always to provide a no-pressure environment and work with each customer to find the best fit—both in vehicle and budget. We truly appreciate your kind words and are happy to hear it was a great experience all around. If there's anything you need down the road, we're here for you!

May 20, 2025

I had a great experience at Hyundai. The staff was professional, friendly, and went out of their way to make the process smooth and stress-free. Antonio was especially great, helpful, pa More

by denise38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

South Bay Hyundai responded

Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you had a great experience with us and that Antonio was able to make the process smooth and stress-free. Providing exceptional service and ensuring our customers feel confident and comfortable is always our top priority. We're glad you're enjoying your new vehicle and truly appreciate your recommendation. If you ever need anything in the future, don't hesitate to reach out—welcome to the Hyundai family!

May 19, 2025

Nice people working at the South Bay location. The work done on my car was good and satified with time it took to do the job. More

by SIGNPAINT1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

South Bay Hyundai responded

Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done. We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.

May 19, 2025

Had the best experience with Oscar and Steve! Couldn’t thank them enough for not only giving us an incredible deal on one car, but two!!!! They went above and beyond to assist us and make sure al More

by miriamguzman04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac in finance
May 19, 2025 -

South Bay Hyundai responded

Thank you so much for sharing your fantastic experience! We’re thrilled to hear that Oscar and Steve went above and beyond to help you with not just one, but two incredible deals. Their dedication to making sure all your questions were answered and staying late to assist you truly reflects the service we aim to provide. We’re grateful for your kind words and happy that your experience was everything you hoped for. Congratulations on your new vehicles, and we look forward to serving you again in the future!

May 17, 2025

great service. Nice waiting room. There is coffee and a variety of snacks. Also, there is internet. More

by b_liebig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

South Bay Hyundai responded

Thank you for your kind feedback! We’re glad you enjoyed our service and found the waiting room comfortable with coffee, snacks, and internet available. Creating a welcoming and convenient environment for our customers is very important to us. We appreciate you taking the time to share your experience and look forward to serving you again!

May 17, 2025

Jeremy is my service advisor. He is very friendly, courteous and knowledgeable. Whenever I have a problem or just a question, he is always there with the solution or the answer. More

by Buttons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

South Bay Hyundai responded

Thank you for your fantastic feedback! We’re thrilled to hear that Jeremy consistently provides you with friendly, courteous, and knowledgeable service. He truly goes above and beyond to support our customers, and we’re proud to have him on our team. We’ll be sure to share your kind words — it will make his day! Your satisfaction means the world to us, and we’re here whenever you need assistance.

May 17, 2025

Quick, with no waiting time service. The representative was knowledgeable and nice. The service is reasonable! Thank you! More

by tatyana_tabakova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that you received quick and efficient service without any waiting time. Our team takes pride in being knowledgeable and friendly, and it’s great to know that you felt well taken care of. We truly appreciate your kind words and are happy to know that you found our service reasonable. We look forward to serving you again in the future!

May 17, 2025

🌟🌟🌟🌟🌟 Five Stars – South Bay Hyundai is Simply the Best! I’ve been a loyal Hyundai driver since 2003 and have never looked back. Recently, I had the absolute pleasure of upgrading my vehicle at More

by Cagrly11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie
May 19, 2025 -

South Bay Hyundai responded

Wow! Thank you so much for your kind words and for sharing your experience with us. We’re absolutely thrilled to hear that your visit to South Bay Hyundai was such a memorable and positive one! We’re proud to have Antonio, Mac, Alex, and Rosie on our team — they truly embody the values we strive for: warmth, professionalism, and genuine care. It’s wonderful to know that they made your experience special and that you felt valued and appreciated throughout the process. The bow on your new Hyundai was just a small way to celebrate this exciting moment with you! Your continued loyalty to Hyundai since 2003 means the world to us, and we’re honored to be a part of your journey. We hope you enjoy every mile in your new car and look forward to seeing you again. If you ever need anything, just know that our team is here to help. Thank you once again for your kind review and your recommendation! Warm regards, The South Bay Hyundai Team

May 17, 2025

I had an outstanding experience purchasing my new car at SouthBay Hyundai! Antonio was incredibly friendly, knowledgeable, and transparent throughout the entire process. He took the time to understand my ne More

by Jkraus101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

South Bay Hyundai responded

Thank you so much for your glowing review! We’re thrilled to hear that your car-buying experience at South Bay Hyundai was outstanding. It’s wonderful to know that Antonio’s friendly, knowledgeable, and transparent approach made you feel comfortable and valued throughout the process. We’re also happy to hear that the financing process was smooth and well-explained. Your recommendation means a lot to us, and we’re grateful for your support. Enjoy every mile in your new car, and don’t hesitate to reach out if you need anything in the future!

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