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South Bay Hyundai

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.7
3,475 Reviews
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20433 Hawthorne Boulevard

Torrance, CA

90503

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Showing 3,475 reviews

June 05, 2024

l would like to say, that l like the service,and was fast the fixing the car More

by orodas731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa L
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Jun 13, 2024 -

South Bay Hyundai responded

Thank you for this lovely review! The SB Hyundai team always tries to offer great and fast service! Please let us know if you have any questions.

Helpful
June 04, 2024

Jack Kim was the only helpful person working at South Bay Hyundai. I don’t mean to discredit the other employees, as I understand they are a team, but he alone solved our concerns and issues. Jack helped us More

by CLEARSKY143
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

South Bay Hyundai responded

This is such a wonderful review and recommendation of your experience working with Jack! Customer service is vital and we are so pleased that he exceeded your expectations! Please let us know if there is anything more that you need.

Helpful 1
June 04, 2024

Mr. Kim demonstrated exceptional dedication and proactivity in ensuring the utmost safety of my vehicle during the repair process. More

by ROENNESCHOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 04, 2024

Service was excellent, thorough and swift. Andy in the Service department (Hyundai South Bay) went above and beyond to meet the needs for our Elantra. Thank you, Andy! More

by ctabon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy (Service)
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Jun 13, 2024 -

South Bay Hyundai responded

We appreciate your positive star rating and we're glad to hear you were happy with your overall experience. If there's anything more we can do to improve our services, please let us know. We look forward to working with you again.

Helpful
June 04, 2024

Excellent service. Good product as good and if not better than Honda and Toyota. Simply the best More

by JAMESJHANGIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Nelson
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Jun 13, 2024 -

South Bay Hyundai responded

What a great rating and review! We're so glad you enjoyed your experience working with our team, and we look forward to working with you again!

Helpful
June 04, 2024

The team did a terrific job. Each team member was competent and friendly. The service waiting area was clean pleasant. More

by mcdermott.sar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

South Bay Hyundai responded

Thank you so much for the wonderful star rating! We're glad you enjoyed your experience with us and we look forward to your next visit!

Helpful
June 03, 2024

Convenient, clean and comfortable waiting room. Agent was very knowledgeable and courteous. Car was delivered in good time. More

by alohagirl1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

South Bay Hyundai responded

Thanks so much for the five-star rating and kind review! We're so glad you enjoyed your visit and we look forward to working with you again!

Helpful
June 03, 2024

Our dealer Mace (Maceo) was so wonderfully helpful and available to us. He was easy going, knowledgeable and it made for a low-stress transaction! I would highly recommend this dealership and Mace to anyo More

by starrnagdev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that Mace was able to help make your visit stress-free! Don't hesitate to reach out if you have any questions. Thank you for your recommendation!

Helpful
June 02, 2024

I didn’t have good experience at all😏 I have to wait almost 3 hours for fix my recall problem 😳 More

by Karen.yi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

South Bay Hyundai responded

It is disappointing for us to hear that your experience was anything less than great and we understand your frustration with the wait for your recall to be completed. If you would like to discuss this further, please give us a call at your earliest convenience.

Helpful
June 02, 2024

Ahmed was amazing! He went above and beyond to help us purchase our new car. He was so pleasant and easy to work with. Thank you Ahmed! More

by jaynaleannerose
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

South Bay Hyundai responded

We love to read reviews like this one! Thank you so much for sharing your experience at South Bay Hyundai. We are so pleased to hear that Ahmed was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

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