Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,308 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Such a great team and provides excellent service! Would receive them to anyone and everyone. Thanks Would receive them to anyone and everyone. Thanks More
I buy all my cars from this dealership. All the employees are so kind and respectful. 4- Subaru’s and 1- Lincoln in 4years. Mel Dobbs is the man to see!! All the employees are so kind and respectful. 4- Subaru’s and 1- Lincoln in 4years. Mel Dobbs is the man to see!! More
EASY TO MAKE AN APPOINTMENT AND CHANGE IT DUE TO CIRCUMSTANCES. ALL STAFF ARE GREAT FOLKS. CIRCUMSTANCES. ALL STAFF ARE GREAT FOLKS. More
The staff met and exceeded all of my expectations. The work was completed as stated and no pressure to buy any extras. The work was completed as stated and no pressure to buy any extras. More
Since purchasing the vehicle have not returned for service but have been using the dealership for years. service but have been using the dealership for years. More
Very easy to work with with the service department. Scheduling, check-in and service were all quick, staff was friendly. Scheduling, check-in and service were all quick, staff was friendly. More
I purchased a Rogue in 2016 & got the environmental pkg for 7 years. I brought my car back several times to have the seats cleaned but the stains kept coming back & the dealership made it difficult for me for 7 years. I brought my car back several times to have the seats cleaned but the stains kept coming back & the dealership made it difficult for me to keep getting them cleaned. I asked them to remove the dealership name from my car bcuz of the poor service. This year I purchased a 2023 Rogue and asked if I could have the seats cleaned in the 2016 Rogue again b4 the warranty expired, what a hassle! No one could fine my paperwork, I was told they could try to find it but it would be a lot of legwork! Finally they agreed to clean them “as a ONE TIME courtesy”. I paid a lot of money for the warranty. I was also told that the times I did leave it to be cleaned it was only surface cleaning not extraction which is what I paid for! So, for 7 years I didn’t get the service I paid for. No wonder the stains kept coming back. I was told the seat covers would be removed and new ones put on if the stains came back but then, when the stains came back they didn’t honor the warranty!! I had paperwork but it didn’t matter, I only got surface cleaning. Why sell the package if u aren’t going to honor it?? I will be asking the dealership to remove the name from my new car too. I was hoping since the name changed maybe it was better but, same ppl run it so same old service or, lack there of! More
Great people, great service, on time, affordable work done in a very clean shop and dealership - with free coffee! done in a very clean shop and dealership - with free coffee! More
Every time I service my car the staff are very accommodating and friendly and make sure I'm the most comfortable and are always efficient and honest when they service my car and make sure to updat accommodating and friendly and make sure I'm the most comfortable and are always efficient and honest when they service my car and make sure to update me on what's happening. I give this dealership full trust in my car. More
Good service every time. Quick communication, very thorough. Vehicle was done before promised. Thank you. Quick communication, very thorough. Vehicle was done before promised. Thank you. More