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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.4
331 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 331 reviews

November 04, 2020

Very poor service and pricy. Replacing a 2014 T&C rear side door which should take approx. 1/2 hr ( you can see the video on the internet). They charged $405 for 2.5 hr. Of labor.to me that is cheating !! More

by Ayoub3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Nov 06, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

We are sorry to hear that you are unsatisfied with your experience. If you are still experiencing any issues, please contact our dealership and ask for our Service Manager. Thank you.

November 03, 2020

The sales person that help me out was real helpful and made my experience that much better. It was really great to do it all remotely and not have to even enter the dealership. I would say it was one of More

by Salvador.figueroa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Porras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Stalcup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review Salvador! We are so glad that the Spirit team could assist you.

October 17, 2020

This dealership helped me out on a Saturday morning while visiting my daughter in Lubbock. They had the new key Programmes and the vehicle up and running within 15 minutes of my arrival! Other dealership I s More

by jglennpaverman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire service department
Oct 19, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

We are so glad that our team could assist you. Thank you for the review!

October 07, 2020

Awesome service. Jeremy and Irvin were both phenomenal with the help they have provided us. Irvin was extremely accommodating and friendly the entire time we were with him as we go through various selecti More

by Chelsea & Adelina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that we can do for you.

October 07, 2020

This dealership tried to take advantage of my special needs cousin. I left a message for the supervisor to call me, the salesman called instead. he was not happy because he would not make any money. i to More

by traci.summerlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly
Oct 09, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Traci, we are sorry to hear that you are unsatisfied with your experience. If you are still experiencing issues regarding these concerns, please reach out to our dealership and ask for management. Thank you.

September 29, 2020

Dealership and financial manager went above and beyond to put me in my vehicle. Top of the line service. Rate service at a 10.1 More

by pwdade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Rogers
Sep 29, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that our team can assist you with.

September 26, 2020

Pleasant atmosphere and courteous. But my car had oil smudges on top of the hood, fender wheel and the driver side door. After an oil change. Very displeased with cleanly ness. More

by Mj3573471
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Latisha cruz
Sep 28, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

We appreciate your feedback on your recent visit. If you have any concerns, please contact our dealership and ask for our Service Manager. Thank you.

September 21, 2020

Thanks to Michael Negrete!!He helped me get a 2020 Thanks to Michael Negrete!! He helped me get a 2020 Dodge Ram 1500.. His people skills are excellent, very respectful and no pressure whats so ever More

by Javier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Negrete
Sep 22, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that our team can help you with.

September 18, 2020

Johnny G did a great job!!! thank you so much for everything you guys did! I will send everyone I know looking to you so again thank you More

by Michael48Jenny38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny G
Sep 18, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review Michael! Please let us know if there is anything else that our team can assist you with.

September 07, 2020

Excellent service!! Justin Lucero was a great sales person!knew how to show/ sell a vehicle !!! Manager Justin was also nice and understanding! 5 stars!! More

by Jesus Espinoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lucero
Sep 08, 2020 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review Jesus! Please let us know if there is anything else that our team can assist you with.

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