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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

4.4
331 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 331 reviews

November 24, 2023

Called over the phone to make an appointment for oil change. They told me the price was 90+ tax. Made the appointment and once it was time to pay they charged me almost $140. I told them I was told 90+ More

by Diego Arredondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
November 17, 2023

My experience was amazing always recommend Erick at Spirit can’t wait to get my car More

by Tinisha88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Porras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Stalcup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

They always go above and beyond, their commitment to excellence is outstanding. Service department is knowledgeable, courteous and friendly. More

by jrvntx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny and Andrew
October 10, 2023

Great customer service and experienced/nice staff. Very happy to have done business with them! More

by A A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tre Fillmore
Oct 10, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review on your experience!

September 30, 2023

I paid $650 for something that should have been checked and fixed before they sold me my car. More

by 11kh86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

We regret to hear that you are displeased with your recent experience with us. Please reach out to us and ask for management to address these concerns.

September 27, 2023

I have purchased two vehicles from Spirit and both experiences were top notch. They work with you and are transparent. Will purchase from them again in the future. More

by jmills452
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Laura
Sep 29, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review!

September 24, 2023

These people in here are crooks and don't care how they treat their customers this individual has an i am only here for a paycheck not for the customers wouldn't work with me if u r looking for a More

by LAVETTA FUENTEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Irvin Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

We are sorry that your experience was not 5 star worthy. Please reach out to us and ask for management to discuss any concerns.

September 22, 2023

We would not trust our Jeep with anyone else! Thank you Paul and excellent crew! Your are professional and most kind! More

by gerald-dolter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review on your experience!

September 05, 2023

The sales guys were very helpful in searching for what I wanted not what they thought I should get. They were very friendly and made sure I was taken care of More

by Letiace1971
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah and fast feet freddy
Sep 08, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that we can help you with.

August 26, 2023

A wonderful place to buy your Jeep! The sales man was a lot of help will be back whenever I need another Jeep. More

by robert bustos sr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you for the review! Please let us know if there is anything else that we can assist you with.