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Subaru of Jacksonville
Jacksonville, FL
9,427 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,427 reviews
September 20, 2019
Great Customer Service My 12000 mile service was fantastic. I scheduled my appointment ahead of time and when I arrived, a little early, Dan my service technician got start My 12000 mile service was fantastic. I scheduled my appointment ahead of time and when I arrived, a little early, Dan my service technician got started right away. I expected to be there a little bit longer so am super pleased. Keep up the great service. More
by Cindy
Employees Worked With
September 19, 2019
A nice gesture without substance I've had multiple issues across the handful of visits. Everything from missing personal belongings, to being charged for services not rendered. Re I've had multiple issues across the handful of visits. Everything from missing personal belongings, to being charged for services not rendered. Recently, they've offered to comp a recent oil change with a full car wash. A nice gesture. If only all of my personal belongings were returned to the vehicle, I would've truly appreciated it. After reporting this, I was advised to check the "trunk" of my SUV. It was pretty visibly gone. My confirmation fell on deaf ears. More
by Alan
Employees Worked With
Lindsay Carter
September 19, 2019
Great and generous service Fast convenient pull in for a recall repair. (Other dealers were scheduling this minor months in advance--these folks took me in immediately). Complim Fast convenient pull in for a recall repair. (Other dealers were scheduling this minor months in advance--these folks took me in immediately). Complimentary wash, wax and oil top off, all in 45 min. More
by rama
Employees Worked With
September 19, 2019
Excellent service and pleasant company Juan was awesome to work with. Very willing to work with you and takes the time to ensure you understand what you are getting. AJ was extremely helpfu Juan was awesome to work with. Very willing to work with you and takes the time to ensure you understand what you are getting. AJ was extremely helpful and went the extra mile. More
by Phil D
September 18, 2019
My service appointment was performed when scheduled and in a When I arrived for my appointment I was checked in quickly and my car was taken back to a service bay to have routine maintenance performed. The servi When I arrived for my appointment I was checked in quickly and my car was taken back to a service bay to have routine maintenance performed. The service was completed and I was out of the dealership within an hour. More
by Rfb
September 18, 2019
Regular service...👍🏼 👍🏼 👍🏼 This is our first Subaru. Went in one day for questions and amazed at service waiting room! Used it myself this past Monday. In/out of service cent This is our first Subaru. Went in one day for questions and amazed at service waiting room! Used it myself this past Monday. In/out of service center very quickly! More
by SOC
Employees Worked With
Other Employees :
Lindsay Carter
September 17, 2019
Above and Beyond Service My wife and I came to the service department of Subaru of Jacksonville without an appointment. We purchased a roof rack luggage carrier for our 2019 S My wife and I came to the service department of Subaru of Jacksonville without an appointment. We purchased a roof rack luggage carrier for our 2019 Subaru Crosstrek. Our intentions were to bring the roof rack home and do the install ourselves. We met with the service manager (Mike) who said that he can install the roof rack for us while we wait. Mike walked us to a restaurant located next door and assured us that our vehicle would be ready when we return from lunch. When we returned to the dealership, our vehicle was ready as promised. The roof rack was professionally installed in short period of time. The knowledgeable staff in this dealership made us feel very comfortable throughout our visit. I recommend this dealership for servicing your vehicle. Subaru of Jacksonville gets a 5 star rating from my wife and I. Thanks to the service manager (Mike) and all the employees that made our visit superb. Maricel & Paul Zachensky More
by Superb Experience
Employees Worked With
Other Employees :
Jennifer Becker
September 16, 2019
required maintenance Always a good experience when Dan, Mike M., or Gabe are helping take care of us! There is always someone that greets you promptly, with a smile, and t Always a good experience when Dan, Mike M., or Gabe are helping take care of us! There is always someone that greets you promptly, with a smile, and they get you in and out quickly! More
by Valerie Howard
Employees Worked With
Other Employees :
Mike McClennon, Gabriel Mulkey
September 16, 2019
had service done They did a excellent job Everyone is real friendly and they get the job done quickly and efficiently. the experience was very positive and not at all stressed. They did a grea Everyone is real friendly and they get the job done quickly and efficiently. the experience was very positive and not at all stressed. They did a great job of explaining what had been completed. More
by blair guy
September 15, 2019
Very Positive Experience I have had a lot of stressful experiences shopping and buying cars, but the experience at Subaru of Jacksonville was very positive and not at all stre I have had a lot of stressful experiences shopping and buying cars, but the experience at Subaru of Jacksonville was very positive and not at all stressful. Jerry Johnson was very understanding and did a great job of explaining the vehicle and options to me. More
by ASB2002
