
Summit Place Kia
Auburn Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 AM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,022 reviews
Chris was very welcoming and down to earth. I didn’t feel pressured or swayed in anyway. Very happy with service would highly recommend summit ! pressured or swayed in anyway. Very happy with service would highly recommend summit ! More
Excellent service! Friendly sales staff and clean environment! It was a pleasure working with Byron and the finance staff at Summit Place Kia! Would highly recommend!!! environment! It was a pleasure working with Byron and the finance staff at Summit Place Kia! Would highly recommend!!! More
Mr. Brian Burchess was the best Sales Rep I’ve ever dealt with. When I thought low, he thought high and got me into something I didn’t think I could afford. I appreciate the help and the awesome customer ser with. When I thought low, he thought high and got me into something I didn’t think I could afford. I appreciate the help and the awesome customer service. I will be referring all of my family and Friends to Mr. Brian Burchess More
Byron Kitchen and the entire finance team were amazing! Byron counseled me regarding the best options for my price range, and he helped me to get into a reliable vehicle! The finance team was also able to Byron counseled me regarding the best options for my price range, and he helped me to get into a reliable vehicle! The finance team was also able to secure a good deal for me in spite of credit situation. I am grateful for this team and their expertise, and I recommend this dealership to anyone in the market for a new or used vehicle. More
I cannot say enough about what a great guy Eric is. He made the process not so daunting. He is both professional and friendy in a way that made us feel we were more than just his commission. I think Eri made the process not so daunting. He is both professional and friendy in a way that made us feel we were more than just his commission. I think Eric is the best salesperson I have ever had in any industry! More
The best service I have seen in a long time. Eric, Bryan Carlton and Dom Johnson were professional and respectful. Great experience from entire dealership. Carlton and Dom Johnson were professional and respectful. Great experience from entire dealership. More
CHANGING MY RAVING REVIEW TO MORE THAN A HORRIBLE REVIEW! I wrote a raving review on here about my experience with working with Summit Place Kia of Auburn HIlls. I worked with David Lee {Sales} an REVIEW! I wrote a raving review on here about my experience with working with Summit Place Kia of Auburn HIlls. I worked with David Lee {Sales} and Will Leger {Online Finance}. I was turning in my old lease and was trying to get into a New Kia Soul. I found what I was seeking, a new Kia Lease to rescind the excess miles on my Forte. This is my 6th Kia lease. During my negotiations with David Lee I continuously stated that I could only afford $2000 down and could not pay both miles and down payment. He call me on June 3, 2020 and said that I would only need to put down the $2000 he asked if I wanted to make my last lease payment or if I wanted to roll it into the new lease. I Opted to pay my last lease payment. I kept asking Dave if he was sure I didn't owe anything on the old lease because I could not afford a down payment and pay for wear and tear and over millage on my Kia Forte. He kept saying YES nothing is owed on your Forte over and over. I was so grateful and so appreciative. He came to my house with his Wife to finalize the paperwork. We basically did it in the parking lot due to the Covid 19. Long story short, I called to make my last payment on Kia Forte and I was told that I owed for over miles. I told them that there was a mistake and that I was told that I didn't owe anything on Forte except for last payment. I fear that I have been manipulated with DECEPTIVE practices. I called Dave to tell him about owing for the extra miles, he was very dismissive and after I told him I had to figure out how I can get this situation fixed. I received a very rude text saying how he drug his wife out to come deliver the car and that he didn't make any money from working with me. It was heartbreaking to be treated with such disrespect!!! I wrote the President of Summit Mr. LaLonde .. It was a registered letter to tell him what happened .. I still have not heard back. I am now seeking other options to fight this unfair and unjust situation. More
Buying from this dealership was one of the best experiences i have ever had. Great staff, very kind and nice. made me feel really comfortable. My sales rep was on point. Costa is the man, 2 thumbs experiences i have ever had. Great staff, very kind and nice. made me feel really comfortable. My sales rep was on point. Costa is the man, 2 thumbs up More
Byron was absolutely phenomenal! He went above and beyond to make sure we got into a vehicle that works for us! We never felt uncomfortable and he always made us feel like he was doing his absolute best to m to make sure we got into a vehicle that works for us! We never felt uncomfortable and he always made us feel like he was doing his absolute best to make sure everything worked out for us! Summit Place Kia just got a lifetime customer. More
Top notch customer service is what comes to mind when I think about Summit Place Kia! Byron Kitchen was very patient and made things happen! So happy that we came here! We are walking away with the perfect think about Summit Place Kia! Byron Kitchen was very patient and made things happen! So happy that we came here! We are walking away with the perfect vehicle for our family! Thank you Summit Place Kia!!! More