Summit Place Kia

New car Greeted me when I arrived. Coffee & snacks were offered while I waited to be served. I didn't feel any pressure to buy a vehicle at all. Dominique wa Greeted me when I arrived. Coffee & snacks were offered while I waited to be served. I didn't feel any pressure to buy a vehicle at all. Dominique was my sales person he went over every detail. We test drove the vehicle and I feel in love with it. I will tell everyone about my overall experience here. I also would like to thank everyone here for making me about of the Kia family..... Ms. D. Patwin More

Excellent Experience! A few weeks ago, I bought a new Kia Sorento from Summit Place Kia. The service from all employees was excellent, especially from Erica Cross. She was A few weeks ago, I bought a new Kia Sorento from Summit Place Kia. The service from all employees was excellent, especially from Erica Cross. She was friendly, patient, and helped me to get the family car that I wanted! Very easy process overall, I would highly recommend. More

John chambers! Omg, so I came in having never bought a car at a dealership before and I was so nervous because I had been turned down so many other times. This was m Omg, so I came in having never bought a car at a dealership before and I was so nervous because I had been turned down so many other times. This was my last stop before I gave up. And I wish it had been my first stop. My sales rep was John chambers and he had Byron some one new that he was training with him and they were both amazing. So understanding really listened to what I wanted and was so genuinely honest with me during the whole visit. I am so thankful that he was my sales rep along with Byron. I also had a lot of fun throughout my visit me laughed a lot and told stories it was very personable. Overall wish I could rate my visit a 100 out of 5 it was amazing. Thank you summit place Kia. Everyone should be driving a kia More

Our First Kia Buying a car can be time consuming and stressful. Our CSR made the experience pleasant. He offered beverages and snacks. We had our 6 year old with us Buying a car can be time consuming and stressful. Our CSR made the experience pleasant. He offered beverages and snacks. We had our 6 year old with us, which can be very stressful. He kept us well informed, when time seemed to drag. The key to a pleasant shopping experience is to be treated with kindness, kept well informed and patient. Our CSR did a top notch job. We would definitely be repeat customers. More

Having a excellent 1st time car buying experience If having a great experience with a dealer/dealership is as great of a experience as I had with auburn hills kia I would have purchase a new car a yea If having a great experience with a dealer/dealership is as great of a experience as I had with auburn hills kia I would have purchase a new car a years ago David Lee, Herb Robinson, Jason Demopoulos, and Bradley Van Sickle gave me the greatest car buying experience a person could ever have thank you a thousand times over. With warmest reguards. Ms V. Edwards More

Telluride is fabulous Picked up my Telluride SX and love it. Strongly consider it before you go out and drop an extra $20,000-30,000 on another "luxury" SUV, of which I've Picked up my Telluride SX and love it. Strongly consider it before you go out and drop an extra $20,000-30,000 on another "luxury" SUV, of which I've owned many. Brian Burgess took care of me. More

Good experience I was able to get a brand new Kia sorrento with 0 down. Also they were very generous with my trade in. David Lee was very helpful. Although we were th I was able to get a brand new Kia sorrento with 0 down. Also they were very generous with my trade in. David Lee was very helpful. Although we were there a long time, we were kept in the loop and knew what was going on. They have snacks and beverages and a kids play area too! More

Amazing experience Everyone at Summit Place in Auburn Hills was very friendly and went above and beyond to help me find the best car for the best price, especially Tyler Everyone at Summit Place in Auburn Hills was very friendly and went above and beyond to help me find the best car for the best price, especially Tyler. This was my first new car buying experience and I couldn't believe the amazing service I've received. I'll never buy a car anywhere else! More

Less than memoral Came in for oil change. Bought my Kia with lifetime oil change for 10.00. Been coming for 6 years. Established customer. Now they change the rules all Came in for oil change. Bought my Kia with lifetime oil change for 10.00. Been coming for 6 years. Established customer. Now they change the rules all of a sudden. I have to have the piece of paper that states that. I switch to Kia because they were honourable and stuck to their word. Now they are acting just like GM service which is the worst! Was going to get a New Kia but Toyota I come. I do not like being played dirty. More

Dealer Really Needs to Learn to Listen to Women I went to this dealership with my wife because she was in the market for a new car. Salesman was named John. John didn't seem to care what my wife I went to this dealership with my wife because she was in the market for a new car. Salesman was named John. John didn't seem to care what my wife had to say about anything. After she would test drive a car, he'd ask for my opinion and not hers. I had to constantly reiterate that it's for my wife, so her opinion is what matters. If my wife gave him information on what she wanted, he would nod his head and forget what she said five minutes later. He cut her off when she was talking. When he walked off to get some information from his boss about a car, my wife and I said we both noticed how he was acting towards her. We decided that I was just going to repeat everything she said so the salesman would actually listen to what she was saying. It was like the "repeat repeat" bit from Super Troopers. I certainly don't want John to lose his job over a bad review, so I hope that if the dealership management sees this they'll keep him gainfully employed. I hope he takes this as constructive criticism so he'll deal with female customers better in the future. Listen to the women, John. More