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Toyota Direct
Columbus, OH
1,383 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,385 reviews
December 24, 2024
Charge too much for services. $375 to replace tire sensor, $150 for console cover spring install. Sensor light will remain lit & console cover will remain open. Can’t justify expe $375 to replace tire sensor, $150 for console cover spring install. Sensor light will remain lit & console cover will remain open. Can’t justify expense. Was over $1,000 to get 3 tires & 1 free & an alignment for 15” tires. Will get free rotation . More
by debbodkin
Verified CustomerEmployees Worked With
December 24, 2024
Convenient location. Attentive and transparent communications with my service representative. Comfortable waiting lounge area complete with a wide variety of coffee choic Attentive and transparent communications with my service representative. Comfortable waiting lounge area complete with a wide variety of coffee choices and bagels. More
by st12101999
Employees Worked With
December 24, 2024
The service was easy to schedule. I was kept well informed during the appointment both through texts, and in person from the coordinator. I was kept well informed during the appointment both through texts, and in person from the coordinator. More
by tompopoff
Employees Worked With
December 24, 2024
I went to the dealer store a few times before my purchase and so interacted with more agents. Everybody was very helpful. and so interacted with more agents. Everybody was very helpful. More
by 7alberi
December 23, 2024
The services are good and I don't have anything else to say. thank you say. thank you More
by Mohamedsacko
December 23, 2024
Excellent dealership to work with. Easy to deal with. Communicates effectively and delivers a great product. Easy to deal with. Communicates effectively and delivers a great product. More
by barlowj48
Employees Worked With
December 23, 2024
Thank you! It’s always a great experience at Toyota Direct! 5 Star rating ALWAYS!!! It’s always a great experience at Toyota Direct! 5 Star rating ALWAYS!!! More
by ginalynnk1959
Employees Worked With
December 21, 2024
Chris Grossman is a trusted advisor and takes great care of me and my vehicles. of me and my vehicles. More
by lgriffin820
Employees Worked With
December 21, 2024
Excellent knowledge in taking care of me my car maintenance and alignment. He knew Already I had a extended warranty on my maintenance plan and used it. maintenance and alignment. He knew Already I had a extended warranty on my maintenance plan and used it. More
by CoJoLowe
Employees Worked With
December 21, 2024
Islam and his team was great at helping us! We really appreciate the smooth transition We really appreciate the smooth transition More
by thuy202026
