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Toyota Direct
Columbus, OH
1,493 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,493 reviews
September 11, 2024
Easy to schedule service appointments online, friendly staff to explain everthing being done, great large extended waiting area with free popcorn, slushies, coffee and TVs to watch while you wait. Service staff to explain everthing being done, great large extended waiting area with free popcorn, slushies, coffee and TVs to watch while you wait. Service was done early and dealdership texts you updates which is helpful too. Great dealership! More
by LG
Verified CustomerEmployees Worked With
September 11, 2024
Great service. especially in the sales department. Would recommend to you. Try it out today. especially in the sales department. Would recommend to you. Try it out today. More
by kimpaula552
Employees Worked With
September 11, 2024
Toyota Direct does a wonderful job with its customers. The service is timely and good 👍 The service is timely and good 👍 More
by vatikeh
September 11, 2024
Pretty good service but they said we denied some kind of service but have no idea what service but have no idea what More
by dwalton4
September 10, 2024
Jim was friendly and wonderful to work with. Toyota Direct kept me appraised throughout my appointment and had me all squared away in under an hour. I've always had great service c when I've bro Toyota Direct kept me appraised throughout my appointment and had me all squared away in under an hour. I've always had great service c when I've brought my vehicle here. More
by nicholem1334
Employees Worked With
September 09, 2024
I service three of my cars at Toyota Direct. I have been going there for over a decade and the results are always Top Notch. Jeremy is outstanding and I trust his advice. I have been going there for over a decade and the results are always Top Notch. Jeremy is outstanding and I trust his advice. More
by george.tornick
Employees Worked With
September 09, 2024
They got my car done when they said they would. They are efficient and left my car the way they found it. They are efficient and left my car the way they found it. More
by janine.bottger
Employees Worked With
September 09, 2024
They had for two weeks and it wasn’t repaired they said they called to pick it up but that was lie they called to pick it up but that was lie More
by vince.jr
Employees Worked With
September 09, 2024
The dealership significantly upgraded facilities, but have staff shortages. Over the last 10 years, average 3 out of 4 services on my cars were satisfactory. Occasionally, proposed service is not needed. have staff shortages. Over the last 10 years, average 3 out of 4 services on my cars were satisfactory. Occasionally, proposed service is not needed. More
by mkasprovic
