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Toyota Direct
Columbus, OH
1,490 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,490 reviews
September 02, 2024
asked for a toyota hat with purchase ! salesman said dealer wont pay for anything extra always got a free hat from other dealers salesman said dealer wont pay for anything extra always got a free hat from other dealers More
by sparksm88
Verified Customer
August 31, 2024
Caleb is very understanding and has taken great care of my vehicle while it is at the shop. my vehicle while it is at the shop. More
by cbird
Employees Worked With
Other Employees :
Ana Santos
August 31, 2024
La atención y las instalaciones son excelentes , el personal muy respetuoso con gran amabilidad los recomiendo el 100% personal muy respetuoso con gran amabilidad los recomiendo el 100% More
by agueroemisael2
Employees Worked With
August 31, 2024
Dee has a passion for people, and a skill for sales. We loved working with him— purchased three cars from him in 2024. He will get you a steal on your vehicle (and maybe a toyota merch hat and bag, We loved working with him— purchased three cars from him in 2024. He will get you a steal on your vehicle (and maybe a toyota merch hat and bag, too : ) More
by jace.nguyen
Employees Worked With
August 31, 2024
Dee is an absolute rockstar. He listens to your needs and makes sure you and the dealers feel comfortable. My husband and I loved working with him and give him our highest recomm He listens to your needs and makes sure you and the dealers feel comfortable. My husband and I loved working with him and give him our highest recommendation! More
by sirinilsen13
Employees Worked With
August 31, 2024
Icee is the best. She must have a great drive manager. I will only take my cars to Spicee Icee. She must have a great drive manager. I will only take my cars to Spicee Icee. More
by jjrodock
Employees Worked With
August 30, 2024
It overcharged me. I went for an oil change and I ended up paying for an unwanted tire rotation. Then the attendant, after I released my minivan to her, told me to wait I went for an oil change and I ended up paying for an unwanted tire rotation. Then the attendant, after I released my minivan to her, told me to wait in the lobby. I did. But she did not come to get me even though my service was completed promptly. I waited three hours at the lobby and when I went to ask the attendant about my oil change, she told me that she was calling my husband and me, when we specifically agree that I would be - in person - waiting to be called back in the lobby. I should get a 50% rebate for overcharging me and forgetting me for three hours in the establishment lobby. More
by lopezfamily1844
Employees Worked With
August 30, 2024
I was not pleased with my service. I was not told what was found wrong with my car even though I knew my brakes were bad they did not even say nothing but they were supposed to check. I was not told what was found wrong with my car even though I knew my brakes were bad they did not even say nothing but they were supposed to check. I also was never charged separately or so much for a tire rotation. More
by gethadixon
Employees Worked With
Don't know
August 30, 2024
Great experience all the way around. Been working with them for years and always goes smoothly Been working with them for years and always goes smoothly More
by jethompson0001
