784 Reviews of Toyota Direct - Service Center
Lacy was great and explained everything in detail for me! The only complaint I have is that when an oil change done the crew does not put the updated sticker in the window. I personally like this and use it The only complaint I have is that when an oil change done the crew does not put the updated sticker in the window. I personally like this and use it as my reminder to schedule my next appointment. More
not the worst but service person ask me about getting a spark plug change tune-up and I inquired about the price. A price was given but then backed off on because I have a Porsche boxer engine. i got a mes spark plug change tune-up and I inquired about the price. A price was given but then backed off on because I have a Porsche boxer engine. i got a message from service person if I needed anything more, and I asked if I could get the price of the spark plug tune up based on a Porsche boxer engine and I was ignored. In addition, I didn't get my alignment scan that occurs when you pull in. I also did not get results of the complimentary 12-point (or more) inspection. I assume this is automatic. More
I had a service appt. That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get out the door and drove to ToyotaDirect on a whim. A million service lanes pulled in Service writer greeted me wrote up my 40k service and out of there in 90 minutes More
The paperwork that you received after an oil change , years showed all items checked. How much life is left on brakes, etc.. Why do you no longer do that. It’s seems like you don’t care about future serv years showed all items checked. How much life is left on brakes, etc.. Why do you no longer do that. It’s seems like you don’t care about future service anymore or the customer anymore. More
I was in for maintenance on my car. It was handled professionally and timely. No complaints It was handled professionally and timely. No complaints More
My parents went to this dealership and they gave us their Toyota. We traded it in on another Toyota after driving it for about 20 years! Toyota. We traded it in on another Toyota after driving it for about 20 years! More
Always courteous and busy but efficient. Gets my vehicle taken care of quickly. Keeps in contact with me while my vehicle is being serviced. Gets my vehicle taken care of quickly. Keeps in contact with me while my vehicle is being serviced. More
Have gone to this dealership since 2006. I don’t recall having any major issues. Thank you 😊 I don’t recall having any major issues. Thank you 😊 More
15000 mile service went very well. Service tech was very helpful and friendly. Definitely will be back when additional service is needed Service tech was very helpful and friendly. Definitely will be back when additional service is needed More