
Toyota of Cleveland
McDonald, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great service, helpful sales associate willing to go through the process in as much detail as required. Followed through in pre-sales agreement. Spent all the time required, until we were comfortable wi through the process in as much detail as required. Followed through in pre-sales agreement. Spent all the time required, until we were comfortable with our new purchase. More
Jason Keith is the man you want to see ! He is honest and absolutely the best! The absolute BEST customer service EVER! He is not only there the day of the sale, but for life!!! Crystal Thom He is honest and absolutely the best! The absolute BEST customer service EVER! He is not only there the day of the sale, but for life!!! Crystal Thompson was the best! She did our financing, great customer service and helpful in every way possible!!! You don’t have to worry about a thing at Toyota of Cleveland because anything that you could possibly need it’s taken care of before you even know you need it!!! There aren’t enough words in the vocabulary to explain how wonderful these two are!!! Everything is explained as far as financing goes, nothing slipped in and no surprises!!!! Straight up honesty and integrity like you have never experienced anywhere else! I would HIGHLY suggest going here and seeing these two before you go anywhere else!! If Jason doesn’t have what you want right then he will make sure and find it for you no matter what!!!! More
3% Credit Card Fee. No one told me in advance before the work was done or before I was dropped off to pick up vehicle. No one told me in advance before the work was done or before I was dropped off to pick up vehicle. More
The dealership was clean with comfortable seating and friendly staff. The sales associates were not pushy and very knowledgeable. friendly staff. The sales associates were not pushy and very knowledgeable. More
Alfred went above and beyond to make the process easy and smooth. Excellent customer service!! smooth. Excellent customer service!! More
Everything was perfect. They were very professional and extremely organized. They made the process of buying a new vehicle a breeze. They were very professional and extremely organized. They made the process of buying a new vehicle a breeze. More
This dealer was amazing. I went to 2 dealerships before this one and had a terrible time. I’m 18 and they didn’t take me serious to buy a car, But when I came into Toyota Of I went to 2 dealerships before this one and had a terrible time. I’m 18 and they didn’t take me serious to buy a car, But when I came into Toyota Of Cleveland they took me serious and helped me buy my brand new car and I really appreciate them there awesome I totally recommend them if your buying a car they truly care. Big shoutout to Tyler there too. Thanks for making my first car purchase one to remember. Cheers!!!! More
This experience was so smooth and stress free. I did not feel pressured at all. I did not feel pressured at all. More
I just assisted my adult daughter in buying a car. We went to Toyota of Cleveland, TN and sought out our sales rep from a previous purchase. Louis Alvarado was again, a blessing. As we were leaving We went to Toyota of Cleveland, TN and sought out our sales rep from a previous purchase. Louis Alvarado was again, a blessing. As we were leaving the dealership a mere 4 hours later, start to finish, I stated, "I cannot wait to come back here and buy another car." Oh, and the finance office: Well, let's just say we hugged when we left Taylor Alton's office. When you meet him, you'll understand. More
Very professional, knowledgeable and helpful in every aspect of what I consider exceptional in their customers!! aspect of what I consider exceptional in their customers!! More