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Toyota of Cleveland

McDonald, TN

5.0
4,940 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,940 reviews

December 22, 2022

Great service, helpful sales associate willing to go through the process in as much detail as required. Followed through in pre-sales agreement. Spent all the time required, until we were comfortable wi More

by Sogle1.so
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Baker, Juan Carlos Lopez
December 21, 2022

Jason Keith is the man you want to see ! He is honest and absolutely the best! The absolute BEST customer service EVER! He is not only there the day of the sale, but for life!!! Crystal Thom More

by tlblevins1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

3% Credit Card Fee. No one told me in advance before the work was done or before I was dropped off to pick up vehicle. More

by RandyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelia Caronia
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

The dealership was clean with comfortable seating and friendly staff. The sales associates were not pushy and very knowledgeable. More

by JODEE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2022

Alfred went above and beyond to make the process easy and smooth. Excellent customer service!! More

by kgslounge
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

Everything was perfect. They were very professional and extremely organized. They made the process of buying a new vehicle a breeze. More

by Coachdwilson11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Phifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

This dealer was amazing. I went to 2 dealerships before this one and had a terrible time. I’m 18 and they didn’t take me serious to buy a car, But when I came into Toyota Of More

by Will Curiel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Tanos
December 15, 2022

This experience was so smooth and stress free. I did not feel pressured at all. More

by Nikkiangelbrooks
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Beasley
December 15, 2022

I just assisted my adult daughter in buying a car. We went to Toyota of Cleveland, TN and sought out our sales rep from a previous purchase. Louis Alvarado was again, a blessing. As we were leaving More

by Herbert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Alvarado
December 15, 2022

Very professional, knowledgeable and helpful in every aspect of what I consider exceptional in their customers!! More

by west_cd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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