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Toyota of Cleveland

McDonald, TN

5.0
5,261 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,261 reviews

January 15, 2026

Best dealership, I've bought 2 here, and will buy again. They go above and beyond to get your business they are the best!! More

by amelia.duncan48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macy Smith Internet
Jan 15, 2026 -

amelia.duncan48 responded

Special thanks to Kenny Jones, you dont know how much i appreciate your kindness and all your help. It did not go unrecognized!!

Jan 15, 2026 -

Toyota of Cleveland responded

Amelia, thank you for your continued trust and loyalty! We’re thrilled to hear you’ve had such great experiences with Kenny & the team, and we look forward to helping you again in the future. Take care until then! - Toyota of Cleveland

January 11, 2026

Everyone was great a knowledgeable very helpful about the cars they sell, they were not pushy. They were perfect!!! Will tell everyone I know to come to Cleveland to buy there car. More

by Necovington69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Lockridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2026 -

Toyota of Cleveland responded

Hi Necovington! We're delighted to hear you had such a positive experience with our team! Thank you for choosing Toyota of Cleveland and for spreading the word. Safe travels ahead!

January 08, 2026

Dustin was absolutely fantastic, probably the very best auto salesman I have ever met. Greatly appreciated More

by darleneboyd5656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2026 -

Toyota of Cleveland responded

Darlene, thank you for sharing your feedback about Dustin! We truly appreciate it, and we hope to welcome you back to Toyota of Cleveland in the future. Safe travels!

January 07, 2026

I came in looking for a good toyota used car and immediately I was greeted and ask what I was looking for and my budget. From that moment on I was treated with respect by my salesman Kenny Jones he More

by phyllisyoung297
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2026 -

Toyota of Cleveland responded

Phyllis, we love hearing how happy you are with your Toyota of Cleveland experience! Kenny will be glad to hear how much you appreciated his help. Enjoy your new ride!

January 07, 2026

Just purchased my 5th vehicle from Stockton. He’s always easy to work with and makes fair, quick deals. More

by TASFFdominator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Toyota of Cleveland responded

Thank you for your continued loyalty and trust in Stockton and our team at Toyota of Cleveland. Congratulations on your new car! Enjoy the drive!

January 06, 2026

Great customer service as always! Everyone I spoke with was so helpful and accommodating! I love Toyota of Cleveland!!!! More

by Meagthomas51113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Toyota of Cleveland responded

Hi Thomas! Thank you for the love! We're grateful for your kind words, and we can't wait to serve you again at Toyota of Cleveland. Safe travels!

January 06, 2026

Matt was very helpful in making sure my man and I found the perfect vehicle to match our needs. He is knowledgeable about all the vehicles and Toyota had a great selection. More

by Mommaapey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Toyota of Cleveland responded

Hi Mommaapey! Thank you for choosing Toyota of Cleveland and sharing your wonderful feedback about Matt and our inventory! It means so much to us to earn your five stars!

January 05, 2026

Always friendly when you come in. Keep you updated and are considerate of your time More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Toyota of Cleveland responded

Hi Don! We appreciate your shoutout to our team at Toyota of Cleveland! We'll see you next time!

January 04, 2026

Searched high and low to find the vehicle that met the needs that I needed and the price. More

by katreniacarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Toyota of Cleveland responded

Hi Katrenia! Thank you for leaving us this five-star review and kind words about our sales team at Toyota of Cleveland! We'll see you next time!

January 04, 2026

Great staff and an awesome salesman, Josh Howard! We have bought here before and will continue to do business with them in the future. More

by Crctravels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Toyota of Cleveland responded

Hi Crc! Thank you so much for your kind words and repeat business! We're happy to hear that Josh and the rest of our team made your experience a great one. We look forward to serving you again at Toyota of Cleveland!

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