Toyota of Cleveland

Toyota of Cleveland is a great place to buy our car. We recently purchased our 3rd car from them and we wouldn't dream of going anywhere else for our next purchase. Our salesman Demetrius (big D) was w We recently purchased our 3rd car from them and we wouldn't dream of going anywhere else for our next purchase. Our salesman Demetrius (big D) was wonderful. He got us out in a timely manner and was very professional as well as a great personality. More

This was probably the best experience I have had buying a car. There was no sales pressure whatsoever. Rod was amazing and I would recommend him and this dealership to anyone looking for a car. car. There was no sales pressure whatsoever. Rod was amazing and I would recommend him and this dealership to anyone looking for a car. More

Rod was amazing to work with and stayed in touch the whole time. Found us the exact vehicle we were looking for. whole time. Found us the exact vehicle we were looking for. More

Matt,Justin And Dylan were great to work with. Matt brought the car to our house to check it out and do a test drive. My wife loves her Highlander. Matt brought the car to our house to check it out and do a test drive. My wife loves her Highlander. More

I was granted very easy Service by Stockton. He took me straight to the truck I was looking for and I was in and out the door very easy and fast! He took me straight to the truck I was looking for and I was in and out the door very easy and fast! More

This dealership is the BEST in Chattanooga or Cleveland. Will NOT trade with anyone else ever! They care about their customers! Will NOT trade with anyone else ever! They care about their customers! More

Buying a car is taxing on anyone. Between making the appointment, to playing with the numbers to help get those payments to fit within the budget. The stress of having your credit pul Between making the appointment, to playing with the numbers to help get those payments to fit within the budget. The stress of having your credit pulled knowing it’s not great and having to figure out how to get the best interest rate possible. Alfred simply and naturally goes above and beyond (really even more than that). He takes the stress out of it all. With his reassurances regarding the financial end to the details we wanted in the vehicle we needed. He understands all of the tiny extras that go into making the decision on a car. He maps out the perfect test drive that integrates puddles, sharp turns, and merging onto the highway. He educated us on things like the importance of gap insurance and theft protection. In customer service it’s key to build relationships. This will give you returning customers. I have bought three cars from Alfred, only once did I go elsewhere. There is a reason why I came to him this time. Because I made the mistake not going to him to purchase our truck. His sense of customer service is unmatched to anyone else in the car selling industry. Any company that has him on their team should feel honored but also blessed as he will always strive for success and be the best example of what kind of team they should have across the board. More

I worked with Gregg Bain in sales and Dylan Tanos in finance and I had the best experience! This was my first experience buying anything from a Toyota dealership and there was minimal haggle and pure cl finance and I had the best experience! This was my first experience buying anything from a Toyota dealership and there was minimal haggle and pure clarity in pricing, as well as my trade-in value! There was no pressure of browsing from Gregg Who spent a lot of time with me. And Dylan got my payment exactly where I wanted it. AND they both state after hours to get my deal complete. Thank you guys! More

We love Toyota of Cleveland! Demetrius “Big D” was awesome, and worked with us to get our trade done and put us in our new truck. He was super accommodating to our schedule and Demetrius “Big D” was awesome, and worked with us to get our trade done and put us in our new truck. He was super accommodating to our schedule and just a real pleasure to work with. Toyota of Cleveland is our dealer of choice for sure. More

Friendly and a very clean dealership. Everyone was helpful but not over baring on us. Jason was a great salesmen and easy to talk to. Crystal was very thorough with the paper work and ex Everyone was helpful but not over baring on us. Jason was a great salesmen and easy to talk to. Crystal was very thorough with the paper work and explained everything very well. More