Back

Toyota of Cleveland

McDonald, TN

4.9
5,335 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
Contact Dealership

3560 Village North Blvd SW

McDonald, TN

37353

Directions

By Type

Showing 5,335 reviews

April 27, 2026

Thank you for taking care of my son's Venza. Thank you again and appreciate the followup More

by strick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Toyota of Cleveland responded

It’s great to know we could take care of your son’s Toyota Venza and that our follow-up was helpful. Michael appreciates your kind words and we look forward to assisting with any future service needs. Justin Chretien General Sales Manager 423-664-9715

April 27, 2026

I am honored to provide feedback on my 5 Star experience at Toyota of Cleveland. From start to finish, I received excellent care. Our Sales Associate, Alfred Odister, was extremely knowledgeable, professi More

by roachjandm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Toyota of Cleveland responded

It’s wonderful to hear your five-star experience with your new Toyota Highlander. Alfred’s expertise, Taylor’s clear guidance through paperwork without pressure, and Justin’s support helped make the process seamless. We appreciate your recommendation and look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

April 27, 2026

Professional, courteous, friendly, respectful, and answered any questions I had pertaining to my recent purchase. More

by BETTYDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Toyota of Cleveland responded

We’re delighted you found our staff professional, courteous, and responsive to your questions about your recent Toyota purchase. Thank you for choosing us, and we look forward to serving you again. Justin Chretien General Sales Manager 423-664-9715

April 26, 2026

Great to work with. My happiness and satisfaction was a priority. Will definitely return. Lisa Kincer More

by LISA.KINCER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colter Horst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Toyota of Cleveland responded

Stockton is delighted we could prioritize your happiness during your new Toyota RAV4 Hybrid purchase. We look forward to welcoming you back on your next visit. Justin Chretien General Sales Manager 423-664-9715

April 26, 2026

It was organized, efficient, well stocked, Clean, Professional, Friendly, Helpful. Caleb Craig, Tyler Rutledge and Taylor Alton were awesome to work with. More

by monicajenkinsharrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Toyota of Cleveland responded

We’re delighted you found our environment organized, well stocked, and clean. Caleb, Tyler, and Taylor are thrilled by your praise of their professional and friendly assistance. Congratulations on your new Toyota RAV4 Plug-In Hybrid and thank you for sharing your experience. Justin Chretien General Sales Manager 423-664-9715

April 24, 2026

I like this dealership there close is home easy to deal with everybody is very nice and helpful More

by MIT_XAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Toyota of Cleveland responded

We’re delighted our convenient location felt close to home and made your Toyota Tundra service easy. Thank you for recognizing how helpful our team can be. Justin Chretien General Sales Manager 423-664-9715

April 23, 2026

Salesman Caleb , manager Shane and finance manager Crystal worked hard amd made it so easy to get my new tacoma. More

by jabir_mukhtar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Toyota of Cleveland responded

Congratulations on your new Tacoma! We're glad that Caleb, Shane, and Crystal were so helpful. We wish you safe travels and hope to welcome you back to Toyota of Cleveland again in the future!

April 23, 2026

This is my 2nd vehicle from Toyota of Cleveland and 3rd overall from Bowers Automotive Group. Stockton Coffee, Tyler Standridge, and Taylor Alton are good folks. ToC is easy to do business with. More

by ADH
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Toyota of Cleveland responded

It was a pleasure serving you again for your second Toyota purchase. We’re glad Stockton, Taylor, and Tyler made the process smooth. We appreciate your trust and look forward to supporting you in the future. Justin Chretien General Sales Manager 423-664-9715

April 23, 2026

I just want to commend Angelia in service. She goes above and beyond your expectations More

by Booklvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Toyota of Cleveland responded

Thank you for the five-star rating and for recognizing Angelia’s exceptional service on your Toyota. We’re delighted she went above and beyond to exceed your expectations. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

April 22, 2026

It is always a very pleasant visit. Everyone is always friendly and very helpful . More

by Steiman1944
Recommend Dealer
Yes
Employees Worked With
Michael Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hampton
Apr 23, 2026 -

Toyota of Cleveland responded

Thank you for trusting us with your Toyota RAV4 service. We’re delighted to hear each visit is pleasant and our team is friendly and helpful. We look forward to your next appointment. Justin Chretien General Sales Manager 423-664-9715