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Toyota of Cleveland
McDonald, TN
5,691 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority.
Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family.
Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country.
In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance.
We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,691 reviews
August 15, 2026
Brett Patterson took care of us, he was friendly, answered the question that we had and we were able to get what we were looking for Everyone at the dealership did a good job, good and prompt servi answered the question that we had and we were able to get what we were looking for Everyone at the dealership did a good job, good and prompt service More
by Langelabulla
August 15, 2026
Tyler made our car buying experience painless. He was knowledgeable about the vehicle and a pleasure to work with. He was knowledgeable about the vehicle and a pleasure to work with. More
by prpeek
August 15, 2026
I leased my second Camry with Toyota of Cleveland. It’s always a great experience. My salesperson was Matt Frady, oh wait I mean Austin. I get those two confused. Austin made the process very easy. Th It’s always a great experience. My salesperson was Matt Frady, oh wait I mean Austin. I get those two confused. Austin made the process very easy. Thank you so much! I’ll be back for service and to buy or lease my next Toyota. More
by LEGERA
August 15, 2026
I recently purchased a used car and thanks to Matthew Frady, it was an outstanding experience. His customer service is unmatched; he truly listened to my needs and found the perfect vehicle for me withou Frady, it was an outstanding experience. His customer service is unmatched; he truly listened to my needs and found the perfect vehicle for me without ever making me feel pressured. I now understand why both Matthew and your dealership are so highly regarded. Every interaction I had—from management and finance to the service department—was enjoyable. You have won over a customer for life. More
by Diethra
August 14, 2026
I like the Toyota team there in Cleveland Tennessee and I will recommend them to everyone 👍 I will recommend them to everyone 👍 More
by mawgrand9
Verified CustomerEmployees Worked With
August 14, 2026
Easy to get appointment. Kept appt and time vehicle was there to complete maintenance. Friendly staff Kept appt and time vehicle was there to complete maintenance. Friendly staff More
by BOOD.2010
Employees Worked With
August 14, 2026
Very plain spoken and upfront with his honesty about the vehicle I bought. Very patient and helpful never loosing patience as I’m sure I tried them. Very helpful about the training I needed in how to vehicle I bought. Very patient and helpful never loosing patience as I’m sure I tried them. Very helpful about the training I needed in how to work the car, never loosing patients with me and all my questions. More
by kathydef08
August 13, 2026
Service was quick and the advisor was informative. Staff were friendly in the waiting area. Staff were friendly in the waiting area. More
by tford1950
Employees Worked With
August 13, 2026
Very friendly, punctual and professional, great customer service, I highly recommend them for all your Toyota needs. service, I highly recommend them for all your Toyota needs. More
by Kildydman
August 13, 2026
Great service. Staff very friendly. They took care of all my needs. Was able to get my appointment when it was convenient for me. Staff very friendly. They took care of all my needs. Was able to get my appointment when it was convenient for me. More
by Carriemcdougal79
Employees Worked With
Brian
