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Toyota of Cleveland
McDonald, TN
5,763 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority.
Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family.
Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country.
In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance.
We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,763 reviews
September 06, 2026
Pleasant comfortable wait. Service department friendly and explained what they were doing and sent me a video Service department friendly and explained what they were doing and sent me a video More
by TOMMMOOSE
Verified CustomerEmployees Worked With
September 06, 2026
My receipt says fluids filled but were not filled. I was totally out of washer fluid it took a gallon to fill and the pink radiator fluid is extremely low now I’ll have to fill that also. They seemed I was totally out of washer fluid it took a gallon to fill and the pink radiator fluid is extremely low now I’ll have to fill that also. They seemed too rushed and were just trying to get people out as fast as they could. I called the next day and when asked to speak with service manager the phone just rang until voice mail picked up. I didn’t leave a message More
by KATHYKOGUT
September 06, 2026
Ian Bently helped me immensely with everything. He and Justice Goodner worked late to complete the sale. They made it a pleasant experience will definitely recommend them to anyone needing a vehic He and Justice Goodner worked late to complete the sale. They made it a pleasant experience will definitely recommend them to anyone needing a vehicle and if I need another I will come back. More
by kamadd208
September 05, 2026
Excellent service from Greg Mull, will 100% be going back for future purchases! Couldn’t have asked for better service! for future purchases! Couldn’t have asked for better service! More
by aidan kemp
September 05, 2026
Wouldn’t budge on the price even though it was about $4000 over MSRP, but overall a good experience. $4000 over MSRP, but overall a good experience. More
by James Dalton
September 05, 2026
Dustin and Greg took great care of me. Mr Burney was outstanding Overall I’m very pleased Mr Burney was outstanding Overall I’m very pleased More
by Mickey
Employees Worked With
Other Employees :
Vickie at front desk
September 05, 2026
Went in looking at cars and ended up walking out with a set of keys. Tyler Gibson was amazing to work with and had so much patience while I asked all of the first time car buyer questions. Thank you so muc set of keys. Tyler Gibson was amazing to work with and had so much patience while I asked all of the first time car buyer questions. Thank you so much for all of your help Tyler! More
by Lindsey.long1124
