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Toyota of Cleveland

McDonald, TN

4.9
5,377 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,377 reviews

May 20, 2026

After shopping around between multiple dealerships we end up at Toyota of Cleveland where they made buying our car extremely easy. The staff at Toyota of Cleveland were extremely professional and friendly, w More

by Derek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Toyota of Cleveland responded

Hi Derek! It's great to hear that you had such a smooth experience with Kenny and Krystal at Toyota of Cleveland. We appreciate your feedback and thank you for choosing our dealership!

May 18, 2026

The service agent was very helpful and guided me in what was necessary and not necessary for my vehicle More

by millerjeffreyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Toyota of Cleveland responded

Thank you for highlighting Andy’s helpful guidance during your Toyota RAV4 service. We’re pleased that the advice helped you focus on what’s essential for your vehicle. We appreciate you choosing us and look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

May 18, 2026

I worked with Austin Calfee on returning a lease. Very professional. I was from out of state. The dealership provided me transportation to the airport. They were very accommodating and efficient. More

by ronmassey62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Calfee
May 18, 2026 -

Toyota of Cleveland responded

We appreciate the five-star rating. We’re glad our team made your 4Runner lease return seamless and arranged airport transportation for you. We look forward to helping you in the future. Justin Chretien General Sales Manager 423-664-9715

May 17, 2026

Regular customer. They treat me well thanks. The people there know me and I know them from several experiences More

by Bobby
Recommend Dealer
Yes
Employees Worked With
Andy
May 17, 2026 -

Toyota of Cleveland responded

We appreciate your continued trust in our team and your Toyota Camry. It’s great to hear that our staff feels like familiar faces and that you feel well treated each time. We look forward to assisting you on your next visit. Justin Chretien General Sales Manager 423-664-9715

May 17, 2026

Regular customer. They treat me well thanks. The people there know me and I know them from several experiences More

by Bobby
Recommend Dealer
Yes
Employees Worked With
Andy
May 17, 2026 -

Toyota of Cleveland responded

Thank you for choosing us again for your Toyota Camry service. We’re happy our team’s friendly, familiar approach continues to meet your expectations. We look forward to welcoming you back soon. Justin Chretien General Sales Manager 423-664-9715

May 17, 2026

Better than I expected Ian and shane were very honest about pricinlg and availability there was no pressure to buy and no tricks with add ons I am very satisfied with the experience and would certainly r More

by duane259
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2026 -

Toyota of Cleveland responded

It’s great to hear Ian and Shane’s transparent pricing and availability made your visit pressure-free. We’re glad financing was simple and that your new Toyota RAV4 Hybrid exceeded expectations. We appreciate your recommendation. Justin Chretien General Sales Manager 423-664-9715

May 15, 2026

Incredibly quick. I was estimated an hour and they were done in 30 minutes. I was also given excellent explanation of the package's services. More

by geoperry02
Recommend Dealer
Yes
Employees Worked With
Jason
May 16, 2026 -

Toyota of Cleveland responded

Hi Geoperry!Thank you for sharing your review with us! We are delighted to hear that our team completed the work ahead of schedule and kept you informed about the services your vehicle received. Please let us know if we can be of future service at Toyota of Cleveland!

May 15, 2026

Great service ! Did everything I needed I love how they offer snacks and drinks while you wait . Very friendly and helpful . More

by ANGELGEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

Toyota of Cleveland responded

Thank you for bringing your Camry Hybrid in for service and for sharing your positive feedback. We’re glad you enjoyed the snacks and drinks and found our team friendly and helpful. Justin Chretien General Sales Manager 423-664-9715

May 13, 2026

They was the most polite people i have dealt with And has helped me with getting a car and i do recommend austin calfee he was the most helpful person i have ever met and dealt with at Toyota Of Clevelan More

by angelaesposito015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Toyota of Cleveland responded

Thank you for sharing your positive experience. We are delighted that Austin offered such polite, helpful service as you selected your new Toyota Corolla. Congratulations on your purchase and thanks for your recommendation. Justin Chretien General Sales Manager 423-664-9715

May 13, 2026

Tom Trout is awesome I always feel like I can trust what they say when I go there. More

by RICEBO1157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

Toyota of Cleveland responded

It’s wonderful to hear that Tom earned your trust. We’re happy his advice made your service visit smooth and trustworthy. Thank you for the 5-star rating and for trusting us with your Toyota. Justin Chretien General Sales Manager 423-664-9715