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Toyota of Cleveland
McDonald, TN
5,962 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority.
Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family.
Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country.
In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance.
We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,962 reviews
November 10, 2026
They were very helpful. They made sure I knew what I was getting and why, and they walked me through the process without pushing me too much one way or the other. They made sure I knew what I was getting and why, and they walked me through the process without pushing me too much one way or the other. More
by m.poston8042
November 10, 2026
I had a great experiance at the service center. The staff were friendly and the waiting area was accommodating and comfortable. The staff were friendly and the waiting area was accommodating and comfortable. More
by H_B
Verified CustomerNovember 10, 2026
Had an appointment and was taken right back. Wade kept me posted and also sent a video of the tech working on my car. I've always felt well taken care of at Toyota of Cleveland! Wade kept me posted and also sent a video of the tech working on my car. I've always felt well taken care of at Toyota of Cleveland! More
by Gailmorgan604
Employees Worked With
Wade
November 09, 2026
Friendly and professional. Helpful with all my questions.would recommend to others if they needed quality and excellent service. Or thoughts about buying a vehicle ,this would Helpful with all my questions.would recommend to others if they needed quality and excellent service. Or thoughts about buying a vehicle ,this would be the place to shop. More
by beamorris601
Employees Worked With
November 08, 2026
Left my car in worse shape than it was when I brought it in to have it serviced. Made a problem worse than it was when I brought it there. in to have it serviced. Made a problem worse than it was when I brought it there. More
by Curtac45
November 08, 2026
Always friendly, fast and reasonable. Great environment. and I’m adding these words to meet the 15 word requirement. Great environment. and I’m adding these words to meet the 15 word requirement. More
by WYATT8
November 08, 2026
I just bought another Prius from Toyota of Cleveland and it was an absolutely stress-free experience from start to finish. The paper work was seamlessly handled, and, I am thrilled with my new car. it was an absolutely stress-free experience from start to finish. The paper work was seamlessly handled, and, I am thrilled with my new car. More
by tntown
November 08, 2026
you all are great as usual andy matthew are true professionals trust is the name of the game and all of you al;ways delieversimply put the best! professionals trust is the name of the game and all of you al;ways delieversimply put the best! More
by DBGENTRY54
November 07, 2026
I have been to a lot of dealerships during my lifetime and hands down no other car dealership or auto repair shop can come close to the excellence of your dealership. It is like dealing with the old time and hands down no other car dealership or auto repair shop can come close to the excellence of your dealership. It is like dealing with the old time shops from decades ago when people had integrity. Where you got excellent work done with quality parts at a reasonable cost! Keep up the good work More
by billzierlein
