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Toyota of Cleveland
McDonald, TN
4,511 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,511 reviews
January 06, 2019
Best car buying experience ever Great car buying experience! Friendly, responsive, no pressure staff. Highly recommend asking for Taylor Alton if you are interested in buying a new o Great car buying experience! Friendly, responsive, no pressure staff. Highly recommend asking for Taylor Alton if you are interested in buying a new or used car. More
by Kelly’s crosstrek
Helpful January 06, 2019
excellent visit Had a very good experience, the staff was helpful and friendly. The facility was one of the nicest I have ever been in. great place Had a very good experience, the staff was helpful and friendly. The facility was one of the nicest I have ever been in. great place More
by Jason 1
January 05, 2019
They had the vibe and environment. It was a good buying experience despite the usual hours of finishing deals. I bought two vehicles and it was the only time I ever left a dealership ha It was a good buying experience despite the usual hours of finishing deals. I bought two vehicles and it was the only time I ever left a dealership happy. In 35 years. More
by Sluggotinfantryman
Employees Worked With
Neftaly Cedeño
January 04, 2019
REVIEW We had a wonderful experience. Shaq was not only a great salesperson, he is a great person too! Him and Tyler were very knowledgeable about the entire We had a wonderful experience. Shaq was not only a great salesperson, he is a great person too! Him and Tyler were very knowledgeable about the entire process. We look forward to future purchases at Toyota of Cleveland. More
by Randy Talley
January 01, 2019
4Runner purchase Customer service was outstanding. Derrick Urban was great. When I needed a few minutes to make my final decision, he walked away and gave me the time Customer service was outstanding. Derrick Urban was great. When I needed a few minutes to make my final decision, he walked away and gave me the time I needed. Excellent experience. More
by 4Runner owner
Employees Worked With
Derrick Urban
December 31, 2018
Love Shaq We met Shaq several months ago and came back asking for him. He is very honest and informative. Would recommend him. A super nice guy. We met Shaq several months ago and came back asking for him. He is very honest and informative. Would recommend him. A super nice guy. More
by Kmoonq
Employees Worked With
Shaq Daniel
December 31, 2018
Great Experience We visited the Chattanooga dealership and the Knoxville dealership and received mediocre customer service at both locations. The customer service at T We visited the Chattanooga dealership and the Knoxville dealership and received mediocre customer service at both locations. The customer service at Toyota of Cleveland was exceptional and Cindy was amazing! Don't go anywhere else. You won't be disappointed with TOC! More
by vkayeroy
December 30, 2018
Great experience I went to Toyota of Cleveland to purchase my first car. It was a very great experience. My salesperson was very helpful and patient w me. I would I went to Toyota of Cleveland to purchase my first car. It was a very great experience. My salesperson was very helpful and patient w me. I would recommend them to anyone! More
by Kwelstead85
Employees Worked With
Other Employees :
Catie Bartolameolli, Tim Tanos
December 28, 2018
Customer Satisfaction I just wanted to say, THANKS to Demetrius Beasley and Cindy McMichen for always taking great care of me. I leave the dealership with a smile each tim I just wanted to say, THANKS to Demetrius Beasley and Cindy McMichen for always taking great care of me. I leave the dealership with a smile each time. Happy New Year! God Bless you both! More
by sparkles
Employees Worked With
Demetrius Beasley, Cindy McMichen
December 28, 2018
Amazing customer service Great options available with a variety of packages to choose from. Wonderful customer service. Stockton was very knowledgeable about the inventory an Great options available with a variety of packages to choose from. Wonderful customer service. Stockton was very knowledgeable about the inventory and a pleasure to work with. More
by jamiew
