Toyota of Cleveland

Great service, great man Shaq was a very personable and funny individual. He took the extra time to take care of us. Very nice man. Would recommend. Thank you. Shaq was a very personable and funny individual. He took the extra time to take care of us. Very nice man. Would recommend. Thank you. More

Total pleasure Toyota of Cleveland is the best dealership in my opinion. I just can't say enough good about my experience. They went completely above and beyond whi Toyota of Cleveland is the best dealership in my opinion. I just can't say enough good about my experience. They went completely above and beyond while trying to make me happy. Really nice people. More

I had an awesome experience with my salesperson!!! I had the easiest time trading my car in and a great experience with my salesperson Taylor and the guy that was 'shadowing' him today. As well as eve I had the easiest time trading my car in and a great experience with my salesperson Taylor and the guy that was 'shadowing' him today. As well as everyone else that helped on my "new to me" vehicle! More

Purchased a car People were very friendly and professional, they even called us back the next day to let us know that we were offered a lower interest rate from anoth People were very friendly and professional, they even called us back the next day to let us know that we were offered a lower interest rate from another bank! I would definitely recommend this dealership to friends and family!! More

Great service after sale The Toyota of Cleveland team is not only there for you before the sale they are very much there after. Such a refreshing car purchase experience. The Toyota of Cleveland team is not only there for you before the sale they are very much there after. Such a refreshing car purchase experience. More

Made buying a new car a real pleasure I can truly say that Toyota of Cleveland was a great please to work with on the purchase of a new 2019 4Runner for my wife. The entire sales team was I can truly say that Toyota of Cleveland was a great please to work with on the purchase of a new 2019 4Runner for my wife. The entire sales team was super friendly and low pressure. I had initially been communicating with Kirsten and when we got to the dealership for a test drive then worked directly with Stockton in Sales. They did not initially have the color we wanted. He was very knowledgeable about the Toyota models that we already owned and the one we were considering. At the end of the test drive, we sat down to discuss my specific needs for the car, its options, and the price. Stockton then worked with Justin from management came over and we had a great conversation on my price challenge between the new car and my trade. I had done my homework and come with prior quotes for similar vehicle and trade-in values. The team worked quickly to come up with a competitive deal and work well for us as and within a few days we had the new 4Runner exactly just as I would have order it and the price that I needed with a generous trade-in value. They found our car from another deal and had it brought to Cleveland and put the few options we wanted on it. Using Toyota of Cleveland also saved me many hours of time, effort, and cost as I did not need to drive out of state or to some other non-local dealership to work my deal. The experience was truly refreshing. Stockton kept me posted on the status of our new car through the entire process. It could not have been any lower stress. I also reviewed at great length various Toyota options for extended warranty and service support with Tyler who gave us honest and detailed information on how to protect our Toyota purchase. I plan on having Toyota of Cleveland service our not only our new 4Runner and my also your existing Tacoma. Great job by everyone at the dealership and real pleasure to have you so close to my home in Tennessee. More

Great Service before and after purchase from Matt and Joey! I’ve been very pleased with the assistance from Matt, he’s made a trip over an hour just to deliver the vehicle and has come back even after the purch I’ve been very pleased with the assistance from Matt, he’s made a trip over an hour just to deliver the vehicle and has come back even after the purchase for more assistance. I’d recommend Toyota of Cleveland over any dealership in your area. More

Wonderful After being to many dealership within the past couple of weekends and get head turned at us let me tell you Toyota stood out the most. We pulled up to After being to many dealership within the past couple of weekends and get head turned at us let me tell you Toyota stood out the most. We pulled up to the dealership at 7:45 pm Thursday night and Austin greeted us! We told him we knew it was closing time but would like to drive a pick up well story goes on the pick up wasn’t in our budget so that next day we came back and seen Austin and he did everything in his power to get us in a vehicle he took his time with us and didn’t try to run us out of the door gave us all the faxes about each vehicle. Me and my fiancé was very please how awesome Austin was and can’t forget about Tim he worked the numbers for us and did everything in his power to make sure we wasn’t leaving without the insurance! For a first time new car owner Toyota of Cleveland made it very easy and they are who we will do business with from here on out! More

Simply amazing They got me exactly what I wanted for a price I was willing to pay. I would do it all again if I had the option! They got me exactly what I wanted for a price I was willing to pay. I would do it all again if I had the option! More

Great people Everyone at this dealership is great. From the sales people to the finance department and the service department. They never pressure you into anythin Everyone at this dealership is great. From the sales people to the finance department and the service department. They never pressure you into anything and work with you on what you need and want. More