Toyota of Cleveland

Best Dealership Ever I could not have asked for a better car buying experience! Geoff is the best salesman I have ever worked with! Joey, Shane, Tim and Tyler were all gre I could not have asked for a better car buying experience! Geoff is the best salesman I have ever worked with! Joey, Shane, Tim and Tyler were all great!!!! The entire team was great!!!! The experience was so awesome with these five men that we went back to buy more. More

Salemanship that is hard to come by these days My father was a salesman for close to 40 years and you just simply don't find that kind of salesman anymore. The kind of salesman that works with you My father was a salesman for close to 40 years and you just simply don't find that kind of salesman anymore. The kind of salesman that works with you, is honest with you, makes sure that you get exactly what you're looking for and if he needs to deliver it and help install it he will. Alfred reminded me of my dad and that is a real compliment. That is not something that I would say, it's actually not something that I've ever said?! I had been involved in a car accident and my jeep had been totaled, I knew that I was going to have to get something else so I started looking but I had not gotten the final word about my jeep nor had I gotten the information on the pay out. I did some research on what was the most reliable and best car in my price range and the Toyota Rav 4 was clearly one of the highest rated. When I got word on the following day from meeting Alfred and driving a Rav4 about my insurance pay out I immediately called Alfred and was saddened that he had already sold it. But then he told me not to worry that he would get me another. I went to and talked to a lot of other dealerships in the area and they were only going to sell what was on their lots and not a one of them told me that they would get me exactly what I was looking for. Within the week, I had to turn in my rental car and Alfred gave me a courtesy car from the dealership and was working to get my Rav 4 to me. I got it early the next week and truly could not be more thankful and grateful for the service and kindness that he gave me. Alfred said that he would take care of me and HE DID! I have a friend in my salesman and was honored to tell him that he reminded me of my father. Go see Alfred, he'll take care of you and he'll make it a wonderful experience. I would recommend him and Toyota of Cleveland to ANYONE in town and out of town. That type of service is RARE! More

Over the top I wish medical doctors were all as caring, efficient, honest, communicative and persistent as the customer service/repair department at Toyota of Clev I wish medical doctors were all as caring, efficient, honest, communicative and persistent as the customer service/repair department at Toyota of Cleveland! They pushed through several "clean" diagnostic sessions until their ingenuity finally got to the bottom of my old Camry's failure to start. They also alerted me to a number of issues that needed help after years of neglect (due to past financial hardship). My 20-year-old baby purrs like a kitten now, and performs great on the highway. Peace of mind at last for this independent senior lady! I trust you guys will easily help me get a safe 75K miles out it yet; but when it's time for a change I plan to come back! More

2nd Purchase in 3 months Traded in for a new 4runner in December 2018 and was very pleased with the outstanding service provided. Fast forward 3 months and I am back to purcha Traded in for a new 4runner in December 2018 and was very pleased with the outstanding service provided. Fast forward 3 months and I am back to purchase a work truck from the people I know I can trust. Austin & Tyler are my go-to guys! More

Big D Beasley is the man to see Went to check out a used Honda Element they had listed online. Big D Beasley took great care of me even though we couldn’t get his manager to get the Went to check out a used Honda Element they had listed online. Big D Beasley took great care of me even though we couldn’t get his manager to get the price to what I wanted at first Just a few minutes after I left Big D gave me a call and let me know he had a great deal for me on the Element if I could come back by. He was really great to deal with no pressure and just a really great guy a customer service expert that greatly exceeded my expectations. If you need a new Toyota or used vehicle go see that man for sure!!!! More

They were very patient and caring They helped me find the vehicle I had in mind and got me the best deal they could give me. They were alot of help , I've been looking for a car for a They helped me find the vehicle I had in mind and got me the best deal they could give me. They were alot of help , I've been looking for a car for a while and I'm glad I got it here. More

Service This our second vehicle from Toyota of Cleveland. Both times were great and we will be back. A truly great car buying experience. I would highly re This our second vehicle from Toyota of Cleveland. Both times were great and we will be back. A truly great car buying experience. I would highly recommend Toyota of Cleveland. More

Taken Care Of My daughter went to shop for a new vehicle and told me I would probably also like what they had at Toyota of Cleveland. She said the Salesman that wa My daughter went to shop for a new vehicle and told me I would probably also like what they had at Toyota of Cleveland. She said the Salesman that waited on her was great. Alfred Odister definitely went above my expectations when selling us our Highlanders. When I had trouble with my back hatch closing (error on my part), I was able to call Alfred on a Sunday night and he graciously walked me through the steps to get the hatch closed. More

Knowledgeable and Efficient Came in to look and left with the vehicle I wanted because they knew what I was looking for and made it easy to get. Came in to look and left with the vehicle I wanted because they knew what I was looking for and made it easy to get. More

Amazing Experience My sales person Michael Leamon was amazing he was so friendly and caree about finding me the best deal. #1 sales person! Love it 100% My sales person Michael Leamon was amazing he was so friendly and caree about finding me the best deal. #1 sales person! Love it 100% More