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Toyota of Cleveland

McDonald, TN

5.0
5,189 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,189 reviews

February 11, 2026

The team at Toyota of Cleveland did an amazing job of understanding our needs and walking beside us while we processed what could afford and what made sense. We left that day with a car that met the need More

by Josh & Liz Reedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

Toyota of Cleveland responded

Josh and Liz, we're thrilled to hear that Tyler and Taylor made your experience so enjoyable and straightforward. Thank you for choosing Toyota of Cleveland, and for sharing your positive experience. Enjoy your new car!

February 11, 2026

I was impressed that they would hold a vehicle for me to travel from over 5 hours away. More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

Toyota of Cleveland responded

Mel, Thank you for the five-star rating! The team looks forward to working with you again! – Toyota of Cleveland

February 10, 2026

Just was very easy to work with and had very good knowledge of all the vehicles I looked at More

by tracyosborne8040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

Toyota of Cleveland responded

We’re glad we could go that extra mile for you! Thank you for choosing us! – Toyota of Cleveland

February 10, 2026

Great service from all employees , Caleb Craig was professional and very helpful and knowledgeable in all aspects! More

by judymorgan
Recommend Dealer
Yes
Employees Worked With
Caleb Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

Toyota of Cleveland responded

Thank you for sharing your positive feedback about Caleb and the rest of our team, Judy! We appreciate your business and we hope to see you again at Toyota of Cleveland!

February 08, 2026

Ian Bentley was very helpful and answered all our questions concerning the vehicle we chose. We believe we received a fair deal on the vehicle. He was friendly and knowledgeable about the vehicle. More

by Jackie Clayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Toyota of Cleveland responded

Hi Jackie! We're happy to hear that Ian was helpful and made the process smooth at Toyota of Cleveland. Congratulations on your vehicle! Safe travels!

February 08, 2026

Ian B. and the team at TOC was very helpful with our new car purchase. Everyone was friendly, took the time to listen to our needs, was patient with our de More

by brezers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Toyota of Cleveland responded

We’re so happy to hear that Ian, Brett, Shane, Joey, and Justice made your experience a 10/10! Let us know if there’s anything else we can help with down the road. Thank you from everyone at Toyota of Cleveland!

February 07, 2026

I went to the dealer knowing what I was looking for, after looking on line I felt like they had what I was looking for. Tyler Standridge went above and beyond making sure I was able to look at and driv More

by Whitmireclv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2026 -

Toyota of Cleveland responded

Hi Whitmire! We're so glad that Tyler could assist you in finding the right vehicle! Thank you for choosing Toyota of Cleveland and for sharing your positive experience. Congratulations on your purchase!

February 07, 2026

Kenny jones gave us above fair trade for our vehicle and was great to work with wasn’t pushy but helped us look at all our options my husband and I really enjoyed our experience here we’ll definitely be bac More

by Alexiscasey19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2026 -

Toyota of Cleveland responded

Hi Alexis! We’re so happy to read this feedback about Kenny and Justie! Thank you for choosing Toyota of Cleveland and for sharing your experience with others. Safe travels ahead!

February 06, 2026

What a great team! ! Awesome customer service Damin and Mike. I gave them a hard time still very professional More

by mcdwest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Toyota of Cleveland responded

Hi West! We're glad to hear that Damin and Mike took such good care of you! Thank you for choosing Toyota of Cleveland and for sharing your experience. Safe travels ahead!

February 06, 2026

Austin Calfee was wonderful not pushy heard my wants and concerns and put me into a nice family car I would highly recommend and appreciate his nice work More

by Heatherqualls31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Toyota of Cleveland responded

Hi Heather, we're glad that Austin took such great care of you at Toyota of Cleveland. We wish you many safe and happy miles ahead!