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Toyota of Cleveland

McDonald, TN

5.0
5,101 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,101 reviews

November 04, 2025

Total professionals . Not pushy . They listened to what I needed and they want what’s best for you . More

by Adperry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Toyota of Cleveland responded

We really appreciate you taking the time to leave Toyota of Cleveland this awesome review, thank you!

November 04, 2025

It was great to work with Matt Frady, Taylor Alton and Stockton Coffey. They were very helpful, accommodating and most of all no pressuring, and we look forward to doing business with again in the future More

by mlklandon92780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Toyota of Cleveland responded

Thank you for sharing this feedback! We will be sure to pass along your appreciation to Matt, Taylor, and Stockton. We look forward to seeing you again at Toyota of Cleveland!

November 03, 2025

Outstanding customer service and care! The team at Toyota of Cleveland really take their time with you and treat you like family. More

by joneal05
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Toyota of Cleveland responded

Joneal, we're delighted to hear you felt like family with our team! Thank you for choosing Toyota of Cleveland and sharing your glowing feedback. Safe travels!

November 02, 2025

He was very nice. Always ready to provide information requested. Worked within my budget. Excellent service. More

by Keivas885
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon McCormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Toyota of Cleveland responded

Hi Keivas! We are so glad that you had an excellent experience with us! Thanks for choosing Toyota of Cleveland and for sharing your feedback about our team. See you next time!

November 01, 2025

I visited the Toyota of Cleveland dealership. The staff were very helpful. I received the help I needed to purchase a car and the financing for the car. My visit was very pleasant. More

by Vicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slava Krivosheev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Toyota of Cleveland responded

Hi Vicki! It's fantastic to hear you had such a pleasant experience with our team! We're glad everything went smoothly at Toyota of Cleveland. Congratulations on your car!

October 30, 2025

Nice representatives. Worked with me on the pricing and trade-in monies. Sales person was new but very informative. Wished he would have showed some of the new features More

by gholder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slava Krivosheev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Toyota of Cleveland responded

Thanks for choosing Toyota of Cleveland and for sharing your feedback, Gholder! We're glad you had a good experience with our team. Enjoy your new Tacoma!

October 30, 2025

Going into a car dealership as a female alone, you never know what you are gonna get (my husband was at work). I went in looking for a mini van for our family of 5. Tyler Gibson was wonderful to work with. More

by Baylenwilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Toyota of Cleveland responded

Baylen, thank you for your thoughtful review! We’re delighted to hear that Tyler and Julien provided you with a detailed and patient experience. Welcome to the Toyota of Cleveland family! Safe travels ahead in your new van!

October 26, 2025

What an awesome dealership! Went in looking for a Tundra , worked with Matthew as our salesman and he couldn’t have been nicer and was very professional! From Matthew to Shane a More

by Pyrojunke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Toyota of Cleveland responded

Thank you for the glowing review, Mark! We're thrilled to hear you had such a positive experience with Matthew, Shane, and Julian. We appreciate your business and hope to see you again at Toyota of Cleveland! Enjoy your new Tundra!

October 24, 2025

Kenny Jones, Taylor Alton, and Stockton Coffey are exceptional. They made my purchase of a 2026 Sequoia so easy and simple. Kenny Jones went out of his way to be helpful and accomodating. These guy More

by MrG
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Toyota of Cleveland responded

Congratulations on your new 2026 Sequoia, MrG! We’re glad to hear you had a great experience with our team. We’ll be sure to pass along your kind words and look forward to seeing you back at Toyota of Cleveland!

October 24, 2025

Everyone was friendly and helpful. Rett got us through all the paperwork with patience, Shane was very helpful with all our questions, and Taylor in finance was incredibly honest and i More

by Rebecca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rett Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Toyota of Cleveland responded

Rebecca, we are happy to hear about your great experience with Shane, Taylor & the team here at Toyota of Cleveland! We hope you continue to choose us for all your automotive needs!