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Toyota of Cleveland

McDonald, TN

5.0
4,919 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,919 reviews

May 15, 2025

Austin was a great help to us. He asked and listened to what we were looking for. He found what we wanted quickly and made the process quick and easy! Austin was very friendly. Cry More

by Heathlw26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Toyota of Cleveland responded

Heathlw26, we're delighted to hear that Austin and Crystal made your experience at Toyota of Cleveland smooth and enjoyable. Thank you for recommending us! If there's anything else we can do for you, just let us know!

May 14, 2025

Service was as promised, all went as expected. Check out was very convenient and courteous. Honored coupon that was sent to me by ToC. More

by jeffrey.l.bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Toyota of Cleveland responded

Jeffrey, we're delighted to hear that your service experience at Toyota of Cleveland was convenient and met your expectations. Thanks for sharing this feedback with us!

May 14, 2025

Dustin and Justin were very courteous, knowledgeable and helpful in educating us about the 2025 Land Cruiser. We are very pleased with our new car and plan to have it serviced at Toyota of Cleveland. Taylor More

by Lou
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Toyota of Cleveland responded

Lou, we're delighted to hear that Dustin, Justin, Taylor, and Laurie provided you with such a positive experience at Toyota of Cleveland. Enjoy your new 2025 Land Cruiser! We look forward to seeing you for future services.

May 14, 2025

They do good work and do exactly what I want done. They let me know if anything else is needed and allow me to decide what to do about it. More

by Vondey007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Toyota of Cleveland responded

Thank you for the positive feedback about our Toyota of Cleveland team! It's our privilege to serve you and we look forward to continuing to do so in the future!

May 13, 2025

Found what I was no looking for Toyota RAV4. Toyota is known for its durability, and service. This is my husband and my 3rd Toyota to enjoy. More

by crossfamily1845
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland! We're delighted to hear that you're enjoying your third Toyota and appreciate the trust you've placed in us. Enjoy every mile with your new RAV4!

May 13, 2025

This was my first time buying a car and I couldn’t have had a better experience! I worked with Alfred and he was the best! He was patient, kind and super helpful throughout this whole process! More

by lbrackett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Alfred made your first car-buying experience a positive one at Toyota of Cleveland! Thank you for sharing your kind words and enjoy the new ride!

May 12, 2025

We bought our car with him all the experience was great. He was very helpful and kind throughout the process. More

by sandracadenagiraldo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Toyota of Cleveland responded

Sandra, we're delighted to hear that you had a great experience with our team at Toyota of Cleveland. Thank you for sharing your positive feedback!

May 11, 2025

Amazing group of people at this dealership. From the very first conversation with Matthew & Monte helped me find the exact car I was looking for. Their entire team made this such an easy experi More

by Cassandra-wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Toyota of Cleveland responded

Cassandra, we're delighted to hear that Matthew and Monte made your car search a breeze at Toyota of Cleveland. Thanks for sharing your experience with us!

May 10, 2025

Kenny Jones and Taylor Alton were very helpful with the vehicle selection and purchasing process. More

by dcabe4
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Toyota of Cleveland responded

We're so glad Kenny & Taylor had the opportunity to assist you with your purchase! Thanks for choosing Toyota of Cleveland and please don't hesitate to reach out if there's anything else we can do for you!

May 10, 2025

Since 2021 we have purchased two Tacomas and two Rava 4 from them great service great people no problems. Still have all four and are running great. Stockton Coffey great guy to work with and has been in More

by T Moon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Stockton and our team have provided great service with each purchase. Enjoy all four vehicles, and we look forward to assisting you again in the future!