Toyota of Cleveland

Excellent service and excellent employees The sales person, management and finance manger all did a excellent job. I would recommend this dealership and employees to any of my family and frien The sales person, management and finance manger all did a excellent job. I would recommend this dealership and employees to any of my family and friends. They were very easy to deal with buying a vechile. I will buy another one from them. More

Everyone was nice and professional. The Tacoma is awesome! I enjoyed dealing with "Big D" and the other members of Toyota of Cleveland. They were very professional and I was happy with the entire transaction. I enjoyed dealing with "Big D" and the other members of Toyota of Cleveland. They were very professional and I was happy with the entire transaction. I will highly recommend them to my friends. It was definitely worth the 55 mile drive to get my new Toyota Tacoma! More

Car buying made simple My husband and I had a great experience dealing with the staff at this dealership. Everyone was friendly and helpful and I didn’t feel pressured at al My husband and I had a great experience dealing with the staff at this dealership. Everyone was friendly and helpful and I didn’t feel pressured at all. More

Weber review Most enjoyable experience we had in the purchase of vehicle. Taylor was very professional. Alfred was able to locate great financing and explained eve Most enjoyable experience we had in the purchase of vehicle. Taylor was very professional. Alfred was able to locate great financing and explained everything so it was easy to understand. More

Positive Experience Very patient with selection, trade-in process, no pressure to buy. Listened to features we wanted and found the right car for us. Everyone we came in Very patient with selection, trade-in process, no pressure to buy. Listened to features we wanted and found the right car for us. Everyone we came in contact with was welcoming. We came in contact with several employees whose names I don't recall, all were very friendly. Juan Carlos Lopez was our salesman and he was outstanding. Would definitely request him again. More

Salesman was great. Very knowledgeable about vehicle. Absolutely love it when you can buy a car and not feel pressured by sales team. Demetrius, our salesman, did a great job of answering our questions Absolutely love it when you can buy a car and not feel pressured by sales team. Demetrius, our salesman, did a great job of answering our questions without trying to pressure us into anything. He worked with us in a very professional manner. In addition, all others that we interacted with treated us the same. Having visited another Toyota dealership, prior to coming to Toyota of Cleveland, I am really glad that we waited before purchasing. More

Amazing customer service. Zero stress! We want to say a big thank you to all the staff especially Stockton and Alfred. Everyone at the dealership was so welcoming and helpful. We bought a h We want to say a big thank you to all the staff especially Stockton and Alfred. Everyone at the dealership was so welcoming and helpful. We bought a highlander and it was the best dealer experience we've had. I like to ask a lot of questions and sometimes people get annoyed but Stockton and Alfred listened and answered all of my questions genuinely without hesitation! Big props! We felt extremely comfortable with the whole process from start to finish. Will be recommending to friends and family! More

Awesome salesman!!! Big "D" was very friendly and was very honest when we had purchase our Toyota. I would recommend for anyone to see him when they are interested in buy Big "D" was very friendly and was very honest when we had purchase our Toyota. I would recommend for anyone to see him when they are interested in buying a new vehicle. More

best buying experience to date I have bought many cars in my time , being from Georgia usually go twards Atlanta.I had said I was interested in a car in Tennessee . I got a call fir I have bought many cars in my time , being from Georgia usually go twards Atlanta.I had said I was interested in a car in Tennessee . I got a call first thing Monday from Brystal to see if I was still interested in coming to see it I said yes and we set a time .I took a chance and headed to Tennessee. I was greeted by Taylor and a young lady ( forgot her name) he was training her. He showed my the car then , went to work helping me get the numbers right. I told him what I needed the payment to be and he went above and beyond to help me get there. Never once did I feel pressured , they even held it till I could go back to Georgia for some papers even as several others were asking about it. Then I also had a good experience with Alfred in finance . He was very professional and explained everything completely . Finally as we were leaving Taylor noticed that there was a headlight out . He said to come back my next day off and he would replace both for me no charge . I really didn’t feel pressured at any time and they were always asking if I needed anything. I would tell anyone who is looking to give these guys a chance . I defiantly will go back to Toyota of Cleveland for my next purchase and tell everyone how good the experience was. More

Flawless customer service! Everyone was so helpful and fun. They really helped me relax and enjoy the whole process. They were very quick and informative. I appreciate every one Everyone was so helpful and fun. They really helped me relax and enjoy the whole process. They were very quick and informative. I appreciate every one of them so much. I will definitely be referring others to them! More