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Toyota of Cleveland

McDonald, TN

5.0
4,891 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,891 reviews

May 13, 2017

great Excellent service center, parts center, and personel in those depts. Used another dealership to purchase mu Tacoma. T O C hard to buy from and trade More

by robertsuits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Tubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murphy
May 15, 2017 -

Toyota of Cleveland responded

Thank you for the kind words about Parts and Service. I would love to know more about your comments about not being able to purchase from the Sales Department so please call me at 423-664-9715 or e-mail me at charlesn@toyotaofcleveland.com. Thanks! Charles Neff

May 12, 2017

Great buying experience! I have now purchased three vehicles here, the latest being a new Tacoma. Josh Richards is the main reason I made the most recent purchase, as he would More

by New Tacoma Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Hill, Ryan Hughes, Joshua Richards
May 15, 2017 -

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland and the 5-star review!

May 12, 2017

Awesome people! I am so excited to have my new Toyota Prius! I went to Toyota of Cleveland with a used car in mind. Knowing my credit needs considerable help, I was n More

by trtle8819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Blair, Ryan Hughes, Shaq Daniel, Joshua Richards
May 15, 2017 -

Toyota of Cleveland responded

Thank you for sharing your experience and the 5-star review!

May 12, 2017

Excellent, straight forward, honest people to deal with. We have purchased 8 new vehicles and 5 used vehicles over the last 33 years. This dealership is outstanding - far exceeds any other dealers of any o More

by Billy Baliles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Swafford, Ryan Hughes, Jimmy Duong
May 15, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and your loyalty to Toyota of Cleveland!

May 10, 2017

Nice, clean, dealership Friendly, no pressure, and helpful sales people. The Dealership is bright, clean, and offers free refreshments to it's customers. I took my wife's Tun More

by vegas consumer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrius Beasley
May 10, 2017 -

Toyota of Cleveland responded

Thank you for the 5-star review and for sharing your experience!

May 10, 2017

Friendly and efficient service I was very satisfied with my experience at this Toyota dealership. The sales person, Preston White, was very attentive, courteous and knowledgeable a More

by New Toyota girl 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston White, Andy Cubberley
May 10, 2017 -

Toyota of Cleveland responded

Thank you "new Toyota girl" for the kind words and for sharing your experience!

May 09, 2017

Excellent Service and Attention to Details My experience with Toyota of Cleveland has been very positive. Josh, the sales associate who helped us the most was great, as were the others who gui More

by Karen H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Leger, Phillip Hill, Shaq Daniel, Joshua Richards
May 09, 2017 -

Toyota of Cleveland responded

Thank you Karen for the kind words and the 5-star review!

May 08, 2017

A+++++ Greg was courteous and listened to and catered to our needs. A++++ Service. Would recommend anybody to this dealership. Great atmosphere as well. Grea More

by Joseph Blake Witt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2017 -

Toyota of Cleveland responded

Thank you Joseph for the kind words and the 5-star review!

May 07, 2017

Great experiance, will definately go back. Everyone we talked to, or interacted with was super friendly and very professional. Josh was a joy to deal with. What ever your paying him, isn't eno More

by CamaroKia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Blair, Joshua Richards
May 08, 2017 -

Toyota of Cleveland responded

Thank you for sharing your experience and the kind words!

May 07, 2017

New Toyota Highlander Purchase I had a very good experience with this dealership. The general manager Monte, salesman Thebron and finance consultant Ryan were all knowledgeable, po More

by TennisFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hughes, Thebron Stanley
May 08, 2017 -

Toyota of Cleveland responded

Wow, thank you for taking the time to write such a detailed summary of your experience! Thanks for the kind words and the recommendation!

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