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Toyota of Cleveland

McDonald, TN

Overview
Employees
Reviews
Vehicles
5.0
4,881 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,881 reviews

December 31, 2023

I came and talked to Toyota of Cleveland over two years ago in hopes of getting a Prius Prime. I gave them my name and information. They called me over two years later when they finally got one. I was t More

by vfrtime
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Toyota of Cleveland responded

We're glad to know that you had a positive experience with our team at Toyota of Cleveland and are enjoying your Prius Prime. We look forward to serving you again in the future! Enjoy your new ride!

December 31, 2023

We have purchased at least 10 vehicles from here and Gregg Bain is the reason we keep coming back. More

by greeneyedlady
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Beasley
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Jan 03, 2024 -

Toyota of Cleveland responded

Hi! Thank you for taking the time to share your positive experience with Gregg at Toyota of Cleveland. We are thrilled to hear that Gregg's exceptional service is the reason you continue to come back to us. Customer satisfaction is our top priority, and it's feedback like yours that motivates us to consistently provide outstanding service. We truly value your loyalty and trust in our dealership.

December 31, 2023

No pressure from anyone there. We take days to buy a new car made several trips before purchasing. Isaiah is the most knowledgeable salesperson we have ever encountered. More

by strike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Hawkins, Lane Harris
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Jan 03, 2024 -

Toyota of Cleveland responded

Hi Stike! We're glad to know that you had a pressure-free experience at Toyota of Cleveland and found our team, especially Isaiah, knowledgeable. Thanks for choosing us for your purchase!

December 31, 2023

Excellent place to buy a new car, very satisfied! ! Went out there way to fulfill my needs. More

by Js092098
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Toyota of Cleveland responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us and that we were able to meet your needs. Customer satisfaction is our top priority, and we're delighted to know that we could go above and beyond to make your car-buying journey enjoyable at Toyota of Cleveland!

December 29, 2023

Josh Howard helped me understand all of the gadgets on my Toyota highlander. Very knowledgeable and extremely patient with me. Thank you so much Josh More

by concon7979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Howard
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Jan 03, 2024 -

Toyota of Cleveland responded

We're glad to know that Josh was able to assist you with your Toyota Highlander's features. Our team at Toyota of Cleveland is always here and ready to help! Thanks for the review!

December 28, 2023

The best customer service and best price on new vehicles. I would recommend buying here. More

by Toddbilly22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Toyota of Cleveland responded

Hi Todd! Thank you for leaving us this five-star review and appreciation for our sales and service team at Toyota of Cleveland. We appreciate it!

December 27, 2023

This is my second new car from this dealership. Friendly and helpful i all ways. My salesman was great!!! More

by catharine.rourk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cox
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Jan 02, 2024 -

Toyota of Cleveland responded

Hey Catharine, we're delighted to know you had another great experience with us at Toyota of Cleveland! Thanks for your continued support and kind words about our team. Enjoy your new car!

December 27, 2023

Great experience with Toyota of Cleveland! Sales worked with me to find a great solution for my needs. Highly recommend! More

by tomray
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Toyota of Cleveland responded

Hey Tomray, thank you for the 5-star rating! We're delighted to know you had a great experience with us at Toyota of Cleveland. We appreciate your recommendation and see you again! Enjoy your new ride!

December 27, 2023

Best experience we have ever had buying a vehicle and our salesman Jason was awesome. More

by Daships
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Toyota of Cleveland responded

We're so happy to hear that Jason provided a great experience for you! Thank you for choosing Toyota of Cleveland! Enjoy your car!

December 26, 2023

Alfred Odister is wonderful! Very knowledgeable. Highly recommend! I will not buy a car from anyone else in the future. More

by Jessdoss19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Toyota of Cleveland responded

Hi Jess! We're so glad to know that Alfred provided you with a great experience at Toyota of Cleveland! We appreciate your recommendation and look forward to assisting you in the future. Safe travels in your car!

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