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Toyota of Cleveland

McDonald, TN

5.0
4,904 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,904 reviews

October 30, 2023

Easy to deal and to do business with …Straight forward on costs pertaining to vehicle …No hidden charges !!! More

by byersclan2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Toyota of Cleveland responded

We're glad to know that you found our process at Toyota of Cleveland straightforward and transparent. We believe in honest business, no hidden charges! Thanks for the positive review.

October 29, 2023

The buying process was very easy. Our salesman Kenny Jones was helpful and friendly. He made sure we were informed as soon as our SUV hit the ground in their parking lot. Their fin More

by Eugene Kays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macy
Oct 31, 2023 -

Toyota of Cleveland responded

Hey Eugene, thank you for the 5-star rating! We're happy to know that Kenny, Taylor, and Tyler made your car-buying process easy at Toyota of Cleveland. We appreciate the positive feedback! Enjoy your new SUV!

October 27, 2023

My experience buying my new tundra with them was great. Felt like family and they gave me a great deal all around. Shout out to Juan Carlos for being an awesome, no pressure, salesmen. Much better than my More

by Tyler Baker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Lopez
Oct 27, 2023 -

Toyota of Cleveland responded

Tyler, we're so glad to know you had a great experience with Juan Carlos and our team at Toyota of Cleveland. We strive for that family-like atmosphere! Enjoy your new Tundra!

October 26, 2023

Austin and the whole team were so helpful during the entire process. They answered any and all questions I had and stayed in communication with me throughout the entire process so I wasn’t left guessing More

by Mandytomanek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Owen
October 26, 2023

Josh was great. He answered al my questions. I would diffenatly recommend him for your car needs. More

by Huntbanhb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Toyota of Cleveland responded

We're so glad Josh was able to answer all your questions! Thanks for trusting Toyota of Cleveland with your business and please don't hesitate to reach out if there's anything else we can do for you!

October 26, 2023

My family has purchased our last 4 vehicles from this dealership and wouldn't go anywhere else. We've bought and leased both new and used vehicles. The sales and finance representatives are top notch! I More

by Mary Hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Beasley
Oct 27, 2023 -

Toyota of Cleveland responded

Mary, thanks so much to you & your family for trusting the Toyota of Cleveland team with your loyal business! Demetrius, Justice & the rest of the crew are truly grateful for your support and look forward to working with you again next time. Until then, take care and enjoy your newest vehicle!

October 26, 2023

Josh Howard kept me informed during the entire buying process. He was very professional and knowledgeable. Found the exact vehicle that I was looking for. Walked us through the vehicle, and set up our More

by timjohnson914
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Toyota of Cleveland responded

Tim, it's great to know that Josh provided you with such a thorough and positive buying experience at Toyota of Cleveland. We appreciate your recommendation and look forward to assisting you again in the future!

October 26, 2023

They were so very nice and friendly! ! Best experience I've ever had purchasing a vehicle!! Will recommend them to all my family and friends for sure!! More

by morrell7297
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Toyota of Cleveland responded

We're delighted to know you had such a positive experience with us at Toyota of Cleveland! Thank you for recommending us to your family and friends. We look forward to serving them as well in the future.

October 25, 2023

Excellent experience! We had a specific vehicle in mind and Big D was awesome in helping us find the vehicle we wanted. All staff were friendly and helpful and looking for More

by SonotaLimited
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Beasley
Oct 25, 2023 -

Toyota of Cleveland responded

We're glad to know that Big D and our team at Toyota of Cleveland were able to help you find the exact vehicle you were looking for! Thank you for choosing and recommending us! We look forward to assisting with all your future service needs. Enjoy your new ride!

October 25, 2023

We had the most seamless & stress free experience at Toyota of Cleveland! Juan Carlos was our sales rep - he went ABOVE & BEYOND to make sure we were happy the whole time. The car I wanted was still "in More

by KaylaM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Lopez
Oct 25, 2023 -

Toyota of Cleveland responded

Hey Kayla, we're delighted to know that Juan and our team at Toyota of Cleveland made your car-buying experience seamless. We always aim for efficient service while keeping you informed every step of the way. Thank you for trusting us with your business! Enjoy your dream car!

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