Toyota of Cleveland

Was a good experience. I am enjoying my new Highlander. Great friendly staff. Impressed with this dealership. I am enjoying my new Highlander. Great friendly staff. Impressed with this dealership. More

I've bought a lot of cars over the years, but this dealership is the best experience I've ever had! Bottom line, Nathan Walker was extremely helpful, knowledgeable, and willing to answer every questio dealership is the best experience I've ever had! Bottom line, Nathan Walker was extremely helpful, knowledgeable, and willing to answer every question I had without hesitation. No pushy salesperson crapolla: he asked questions, listened to what I said, then gave me a no BS pros and cons until we worked down to the right car for me. He was there for me every step of the way, making sure I was 100% satisfied with the vehicle I chose. A special shout out to Justice Goodner! Finance paperwork and customizing additional options is slow and boring, but he brought life to an otherwise dull and tedious process. And Justice knows his stuff! He gave direct answers to every question I had, and went into detail when I didn't understand something. All of this while keeping up a great conversation about all kinds of subjects, from my work to our families to the idiosyncrasies of modern relationships! I left his office with all the knowledge I need to take full advantage of the luxury that comes from buying a new car and happy to have signed on the dotted line! The whole team here was friendly and involved in the process. I didn't see or sense any sort of competition between salespeople nor any friction between Sales and Finance, which is vanishingly rare these days. That alone speaks volumes about the climate they foster, and it helps create a relaxed environment for customers. Overall, 10/10, will definitely be returning for my next car or truck! More

Absolutely amazing service! ! They helped me so very much! They deserve more than five stars! ! They helped me so very much! They deserve more than five stars! More

The sales guy Jeremy Cox was great! If they would have been a little faster then I would have gave them five stars. I told the person over my trade in (not Jeremy) before we even start If they would have been a little faster then I would have gave them five stars. I told the person over my trade in (not Jeremy) before we even started the finance paperwork that I had to be out by a certain time and they said they would make it happen and it definitely did not happen. I’d still use them in the future especially if Jeremy is still there to help me out, but I wouldn’t go back while in a time crunch. More

Extremely friendly and well run dealership Would definitely buy another vehicle from them. Employees are great! definitely buy another vehicle from them. Employees are great! More

My husband and I were there yesterday and purchased a 4Runner from them. Greg Bain was our salesman. Top rated from the time we walked in until we left. Chrystal Thompson took care of the finances and we 4Runner from them. Greg Bain was our salesman. Top rated from the time we walked in until we left. Chrystal Thompson took care of the finances and we were done. Greg took us through the final steps of setting up the vehicle. Now that’s what we call SERVICE. Thank you Toyota of Cleveland. Job is superb. More

Happy With My Service Is An UNDERSTATEMENT, Alfred Odister Took Great Care Of Me And Got Me In A Vehicle In Less Than A Day! Odister Took Great Care Of Me And Got Me In A Vehicle In Less Than A Day! More

Our experience w/ Toyota of Cleveland is over the top! The business is clean & Friendly! This was our first car purchase in years. Mike helped us enjoy the process & went above our expectations! Tyler ha The business is clean & Friendly! This was our first car purchase in years. Mike helped us enjoy the process & went above our expectations! Tyler has been wonderful, encouraging, always available & guiding us along this journey. He’s taught us much & been a joy to work with! Crystal was a pleasure in financing, a beautiful soul & very knowledgeable in explaining & finalizing our new ride! These three are a dream team to work with! All great people that like their jobs-it shows on their smiling faces :) They’re personable, & helpful in purchasing a vehicle! ***** More

Tyler was there to greet us when we pulled into Toyota of Cleveland. He was friendly and very informative. We love the car we purchased. Toyota of Cleveland exceeded our expectations! Thanks again Tyler for Cleveland. He was friendly and very informative. We love the car we purchased. Toyota of Cleveland exceeded our expectations! Thanks again Tyler for all your help! More

Good service. Friendly knowledgeable and helpful people. He let me know that by the next service it would be time to talk about tires. No pressure . Friendly knowledgeable and helpful people. He let me know that by the next service it would be time to talk about tires. No pressure . More