Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,994 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership
View Awards

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 5,994 reviews

December 23, 2024

Took my car as a non-appointment as an emergency situation. Definitely appreciated the effort. ...and positive outcome. More

by Picgirl
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Dec 24, 2024 -

Toyota of Lancaster responded

We’re so glad you chose us! We’re delighted to hear it was a great experience, and we hope to see you again soon.

December 22, 2024

They helped you good and he explained the problem of the car and call you on the phone explaining the cause of the car More

by Mqjuarez@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

Toyota of Lancaster responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

December 22, 2024

My service advisers(s) will always get the answers for me whether it be the urgency of recommended services or manufacturer deals and rebates I also appreciate the follow up texts and phone calls. More

by CALVANDERWERF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Grimes
Report | Print
Dec 24, 2024 -

Toyota of Lancaster responded

Greg Grimes was so happy to hear your feedback. Your review made their day, and we’re excited to welcome you back soon.

December 22, 2024

Communication was zero after being told off the importance of being informed of situation so I could plan accordingly. Was tills about 15min turned into more than an hour and a half making me miss More

by Erin
Recommend Dealer
No
Employees Worked With
Joe Garcia
Report | Print
Dec 24, 2024 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. Please feel free to call me directly at (661) 952-2103

December 22, 2024

Michael Hachey helping us to fix the car excellent service best customer support thank you so much! More

by shirinshayegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
Report | Print
Dec 24, 2024 -

Toyota of Lancaster responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

December 22, 2024

Excellent service, they respect the times and attend with dedication, they are always aware of what is needeD More

by Alejandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory grimes
Report | Print
Dec 24, 2024 -

Toyota of Lancaster responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

December 22, 2024

Trying to charge me over 1000$ for something i fixed with 80$. And still charged me 200+ to look for the problem when i told them what was wrong. More

by JOSECRUZ6718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

Toyota of Lancaster responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We will strive to do better.

December 21, 2024

Douglas was excellent at explaining the work and provided a means of transportation so that i would not have to wait all day at the dealership. More

by gerson.n.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2024 -

Toyota of Lancaster responded

Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.

December 21, 2024

I have no comments, all can a I say is a good service overall until now More

by leoycristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2024 -

Toyota of Lancaster responded

We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

December 20, 2024

They were very helpful in leading me through the car buying process. And I know that if anymore questions arise I can go back to them and get help. I’m 71 years old and sometimes get confused about thin More

by RECORDBOYSTEVE
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Alperin
Report | Print
Dec 24, 2024 -

Toyota of Lancaster responded

Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out.

1
...
36
37
38
...
600