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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,036 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,036 reviews

November 25, 2024

Excellent services they really know how to take care of the customers & meet there needs More

by ANGIE_BAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 24, 2024

Good to excellent. The estimated fix time matched the actual. Also the personnel in the office was friendly. More

by joeandpatty5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Jimenez
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Nov 25, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

November 24, 2024

Pretty quick service and the staff is very friendly and informative. Pricing is usually pretty high but with coupons it's great! 👍 More

by arelydeleon990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

November 24, 2024

Service was superb, from before getting to the dealer Omar was very attentive and answered any and all questions I had. Once there he continued to display the same service always making sure we understoo More

by alacran_13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Dirky
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Nov 25, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Omar Dirky receives the recognition he deserves. Thank you again and have a great day!

November 24, 2024

I took my car in because it was leaking. I’ll after they fixed it the last time. My car had never leaked anything before. I had no way home so they ordered a lift. They did not have the righ More

by deannamsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Toyota of Lancaster responded

While I totally agree that the situation is quite frustrating, we believe that this issue was an isolated incident. We are sorry to hear that you were not satisfied with the service performed. We strive to provide the best quality to our customers, and we apologize for any inconvenience that you may have experienced.

November 24, 2024

I have always had a good service especially with Nancy my advisor. I only bring my car to Toyota to get serviced. More

by harpe402003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Roja
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Nov 25, 2024 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

November 24, 2024

Eric is the one of best service associate in Lancaster, and the Chanin is the best service manager in th antelope valley More

by JONNYALLEN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

November 23, 2024

Everyone was so friendly, helpful, and knowledgeable about their products and services. We felt as though we were treated like royalty. More

by LORICKURIYAMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Grizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vierya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay
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Nov 25, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 23, 2024

Excellent service experience the help was outstanding in general I liked it the vehicle is excellent to drive. More

by cr3142571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

November 23, 2024

Friendly people, they accommodate me everytime for my appointments. Great deals on oil changes, and usually you don't wait that long. More

by groca22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Rojo
Report | Print
Nov 25, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

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