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Toyota of Naperville
Naperville, IL
8,231 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,232 reviews
February 03, 2021
Our purchase at Toyota Naperville was the best. Our salesman Bobby Quintanilla helped us in a truly professional manner. Patient with us in answering all of our questions. I recommend Toyota Naperville salesman Bobby Quintanilla helped us in a truly professional manner. Patient with us in answering all of our questions. I recommend Toyota Naperville at it's best. More
by crgsauc
Employees Worked With
Helpful February 02, 2021
Ilene was great to work with. There was no pressure by her and she has followed up with me since buying my Avalon. Would recommend her! her and she has followed up with me since buying my Avalon. Would recommend her! More
by chrisdscott0904
Employees Worked With
Ilene Bitton-Prosniewski
February 02, 2021
Jaime was so willing to work with us. He listened to what we were looking for, found just the right car, and then was able to work with his finance department to meet us where we needed to be in terms of pri we were looking for, found just the right car, and then was able to work with his finance department to meet us where we needed to be in terms of price. Very friendly and attentive, but not pushy. Great experience! More
by CMF
Employees Worked With
Jaime Abrego
February 01, 2021
My elderly parents went 30 miles for a twice confirmed appointment concerning a specific pre-owned car to find it sold when they arrived. It really upset me so I contacted the management with a complained appointment concerning a specific pre-owned car to find it sold when they arrived. It really upset me so I contacted the management with a complained. They responded in a classy manner. Thumbs up! I raise my one star to four. More
by Stan
Employees Worked With
Kris Kosinski, Wendy Fachelli
February 01, 2021
Toyota of Naperville is great!No pressure; friendly and Toyota of Naperville is great! No pressure; friendly and professional staff; very clean and technologically advanced dealership! Great salesman, grea Toyota of Naperville is great! No pressure; friendly and professional staff; very clean and technologically advanced dealership! Great salesman, great sales managers and finance manager! Thank you very much Jacub Gawlik and Erick Heinz! More
by aleklem
February 01, 2021
People from Toyota of Naperville were very transparent about their price. I been to other dealers where they force us to pay for options like dent, stain etc. Overall I had a good experience. about their price. I been to other dealers where they force us to pay for options like dent, stain etc. Overall I had a good experience. More
by Lian
Employees Worked With
January 31, 2021
Came in looking to purchase my first new car, and Zeke was extremely helpful in seeing me achieve this goal. Zeke went out of his way to see that I got the best deal possible and I am very happy with the was extremely helpful in seeing me achieve this goal. Zeke went out of his way to see that I got the best deal possible and I am very happy with the purchase. Would recommend this dealer to anyone interested in buying a Toyota. More
by Judah ONeil
Employees Worked With
January 31, 2021
Edgar was very kind very respectful and he responded to every question or doubt i had I am very grateful of how he helped me every question or doubt i had I am very grateful of how he helped me More
by Roció
Employees Worked With
January 30, 2021
Was not pushing sales onto me. Unimaginably patient with me and informative on the whole process. Helped me get the car that I wanted at an excellent price. me and informative on the whole process. Helped me get the car that I wanted at an excellent price. More
by Jalen
Employees Worked With
Other Employees :
Ellie Hernandez, Ivon Carrero , Jacob Basathia
January 30, 2021
staff are very helpfull specially allan marcial very accomodating..all my question/inquiry were answered by allan..im glad that i went to this office/car dealer.. accomodating..all my question/inquiry were answered by allan..im glad that i went to this office/car dealer.. More
by rmo_521
