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Toyota of Naperville

Naperville, IL

4.9
8,218 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,218 reviews

January 18, 2021

Bobby was extremely knowledgeable, professional and patient. We took a lot of time deciding. The financing and accessories seemed rushed. Prob because of covid and appointments More

by Mike, Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano
Jan 19, 2021 -

Toyota of Naperville responded

Mike and Ashley, thank you for taking the time to leave us a review. We really appreciate your honest feedback and will be sure to keep this in mind moving forward. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 17, 2021

Mike helped me first over the phone with checking on a used car for me. He promptly went outside and looked over a couple cars for me and called me back. So glad I made it in to see the car he informed ab More

by Jsr5326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Jucene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Johnson
Jan 19, 2021 -

Toyota of Naperville responded

Thank you so much for your kind words about our dealership! We really appreciate you taking the time to share your experience with us. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 16, 2021

Gracias a jaime abrego por su ayuda y gran cervicio siempre encontrar a alguien que hable nuestro idioma es muy bueno y explicar todo muy bien cualquier duda que uno tenga More

by juana munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jan 19, 2021 -

Toyota of Naperville responded

Juana, muchas gracias por tus lindas palabras sobre Jaime. Háganos saber si podemos hacer más por usted en el futuro. ¡Que tengas un gran día! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 16, 2021

We bought a Toyota Camry on 01/15/2021 from Toyota of Naperville. Jacob helped us with our purchase, I like the service overall and the other guys were helpful as well. I have been to many Toyota dealers More

by zakirbekan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jan 19, 2021 -

Toyota of Naperville responded

Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 16, 2021

Thank you.. Allan was very accommodating during the entire process. He went above and beyond to work with us. He was extremely busy at the end of our sale. We thought he could have went over the car More

by dalarocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Marcial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Toyota of Naperville responded

Thank you for leaving us this wonderful review and photo! We really appreciate you taking the time to share your experience with us. Please let us know if we can be of any further assistance down the road! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 16, 2021

Muy buen servisio grasias a jaime Abrego nos tartare como familia grasias por acer todo lo posible para salir con carro nuevo y una aonrrisa. More

by Saulsnc3
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jan 19, 2021 -

Toyota of Naperville responded

Muchas gracias por tus lindas palabras sobre Jaime. Esperamos que disfrute de su nuevo automóvil y háganos saber si podemos hacer más por usted. ¡Que tengas un gran día! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 16, 2021

Shopping for a 4Runner. Jacob was very helpful and patient with my question. We will be back to see him this summer to purchase a 4Runner. The idea today was just to drive and make sure this is what I More

by Lyndsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jan 19, 2021 -

Toyota of Naperville responded

This is truly exceptional to hear, Lyndsi! Thank you so much for this review and we’ll be sure to pass your kind words on. We look forward to working with you again in the future! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 16, 2021

Harvey Nyien was very informative and helped my wife and me greatly in obtaining the Rav 4 hybrid we were looking for. It will not only save so much money on gas but will also help save the planet. he wen More

by WilliamRayBenson81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivon Correa, Andres Manjarrez
Jan 19, 2021 -

Toyota of Naperville responded

William and Jie, thank you for the truly exceptional rating on our end. We’re happy to hear that you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 16, 2021

Jorge munos Buen servicio amabilidad Nos explicó muy Jorge munos Buen servicio amabilidad Nos explicó muy bien con palabras que pudimos entender y en todo momento estuvo preocupado por que estuviéra More

by moraleal20
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Toyota of Naperville responded

Muchas gracias por tus lindas palabras sobre Jorge. Háganos saber si podemos hacer más por usted en el futuro. ¡Que tengas un gran día! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

January 15, 2021

muchas gracias a jaime abrego por mi segundo carro la verdad me ayudo mucho super contecto antes un carro usado y ahora mi segundo carro es nuevo super conteto More

by Randy2016Sienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Jan 19, 2021 -

Toyota of Naperville responded

Randy, muchas gracias por tus lindas palabras sobre Jaime. Esperamos que disfrute de su nuevo automóvil y háganos saber si podemos hacer más por usted. ¡Que tengas un gran día! - Travis Jackson, General Sales Manager tjackson@toyotaofnaperville.com

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