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2,952 Reviews of Toyota of Scranton - Service Center
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July 04, 2021
Max was great, love my corolla. Good price and friendly staff. Nicely designed dealerships floor plan with quiet environment. Good experience during paperwork with the financial officer. staff. Nicely designed dealerships floor plan with quiet environment. Good experience during paperwork with the financial officer. More
by ZANEPORTERFIELD
Verified CustomerEmployees Worked With
Maxx Broden
July 04, 2021
Good experience friendly,good serviceDone in great Good experience friendly,good service Done in great time.didn't wash the car that would have been nice...according to your signs I could not afford Good experience friendly,good service Done in great time.didn't wash the car that would have been nice...according to your signs I could not afford to bring my Toyota their if I had to pay. More
by LILYBYNON
Employees Worked With
June 29, 2021
Buying a car is easy ! My sales person is very good to me, Joe Mercado Jr. I bought seven cars out of there in the last eight or nine years. Its the service dept. I have issues with !!! me, Joe Mercado Jr. I bought seven cars out of there in the last eight or nine years. Its the service dept. I have issues with !!! More
by FASTEDDY440
June 28, 2021
Don’t know what to say service can not be matched by anyone else And as Dave as my service advisor I know I will be well taken care of thank you for your wonderful service anyone else And as Dave as my service advisor I know I will be well taken care of thank you for your wonderful service More
by ramdbm18424
Employees Worked With
June 25, 2021
Everyone was super professional and courteous. The service was really fast as well. service was really fast as well. More
by LADY1979
June 25, 2021
Friendly and professional service and my car looks like new. They do great body work at Toyota of Scranton. I've been using them over 5 years now with no issues from the service department. new. They do great body work at Toyota of Scranton. I've been using them over 5 years now with no issues from the service department. More
by CHAD D
Employees Worked With
June 25, 2021
Not for this service. I needed to wait for 4+ week to get the next service appointment. 2 weeks before the service, I got the notice of appointment cancellation and move my appointment from Saturday to Frida the next service appointment. 2 weeks before the service, I got the notice of appointment cancellation and move my appointment from Saturday to Friday which I need to arrange a lot at work. When I called Service at 5:00 PM nobody answer the phone. I tried Sales to help me grab someone to talk but he did not transfer my phone, leave the phone more than 10 min. This poor service and poor teamwork has never seen in other station in Tristate (mass/conn/RI) OR 10 years ago at ToS. I would like to see the similar Toyota service level at ToS just like Tristate Toyota station or ToS 10 years ago. More
by shinty5150
Employees Worked With
I do not remember who it was but I leave the general comment of Service dept management, especially for appointment and cancellation notice. , Alyssa Esteras
June 22, 2021
Very convenient. I waited for my car inspection and it went very quickly . Nice cafeteria to wait, went very quickly . Nice cafeteria to wait, More
by MMORGAN5
Employees Worked With
