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2,581 Reviews of Toyota of Scranton - Service Center
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February 02, 2024
The car was advertised with 2 keys & rubber mats throughout- i had to make a second trip to get the mats but never got the one for the cargo area. Had to make an appointment for another trip to get throughout- i had to make a second trip to get the mats but never got the one for the cargo area. Had to make an appointment for another trip to get the second 2 and get it programmed. They did not replace the carpet mat either. The first day i was there i was told directly by the salesman that the car had navigation ( it doesn’t) and remote start (it doesn’t). I was also told that if i didn’t want the tinted windows or rain guards the dealership could remove them. When my husband went to get key programmed he was advised they don’t so that. I have bad night vision and its hard for me to see in the dark. Well those tinted windows are making it worse. Had I known I would have looked for a different car. And to top it off someone from the dealership decided to mail me my registration that is only 1/2 printed. They must be 1/2 blind cause i got half a document- unbelievable! Besides the car smelling like cigarettes and i don’t smoke just adds to the lack of luster i have for your dealership More
by ZANEYMOM3
Verified Customer
Helpful February 01, 2024
I love this dealership they make me feel very comfortable and easy to talk to. I always recommend Toyota to everybody I care about. and easy to talk to. I always recommend Toyota to everybody I care about. More
by EARIVERA.SHOO
Employees Worked With
January 29, 2024
Excellent dealership friendly people and nice clean building great customer care and great selection of vehicles Thankyou building great customer care and great selection of vehicles Thankyou More
by TRAP01
Employees Worked With
Other Employees :
Curt Manck
January 29, 2024
This place is a A+ . I would take my car to no other Toyota dealer I would take my car to no other Toyota dealer More
by SEELEYLORI1970
Employees Worked With
January 28, 2024
Service department is the best in the business. David is a true asset to Toyota of Scranton. David is a true asset to Toyota of Scranton. More
by LORISEDONA
January 23, 2024
Chris Ellis is an outstanding service advisor who went above and beyond to have my car fixed in a timely manner. I highly recommend Chris as an service advisor. above and beyond to have my car fixed in a timely manner. I highly recommend Chris as an service advisor. More
by JMAPP
Employees Worked With
Chris Ellis
January 23, 2024
I called in to speak with Ahmad regarding shopping for a car for my son. He was helpful as always car for my son. He was helpful as always More
by TONYTIGER29
Employees Worked With
January 19, 2024
Everything was great …except when she told me that my service was $100 instead of $75…. service was $100 instead of $75…. More
by KATSAN2
Employees Worked With
January 17, 2024
I've bought my last 2 vehicles at Toyota of Scranton and have had only excellent experiences there. From sales to service and everything in between, these people know how to do it right. have had only excellent experiences there. From sales to service and everything in between, these people know how to do it right. More
by DYNAJ02
Employees Worked With
January 17, 2024
the service was great the labor cost was not so great they need to give a better discount for senior citizens and also for loyal customers they need to give a better discount for senior citizens and also for loyal customers More
by THOMASSAVERO
Employees Worked With
