Toyota of Scranton - Service Center

Toyota of Scranton responded

Dear NANANDRICH, Thank you for taking the time to leave such a positive review! We're thrilled to hear that David provided you with excellent service and kept you informed throughout your visit. Our team at Toyota of Scranton takes great pride in delivering professional and attentive service to all our customers. We appreciate your business and look forward to serving you again in the future. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

KHFRENS, It's fantastic to hear that you found our staff at Toyota of Scranton to be knowledgeable and friendly, especially Joe Mercado. We believe in creating a welcoming environment where customers feel comfortable and well-informed. Your positive feedback reinforces our commitment to providing top-notch service. We look forward to assisting you with any future automotive needs. Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear SAHGAJ, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our team to be responsive and friendly during your recent visit to Toyota of Scranton. We understand how inconvenient it can be to have car troubles, especially on the coldest day of the year. We're glad we could quickly resolve the issue with your faulty battery and get you back on the road safely. Providing efficient and reliable service is always our top priority, and it's great to know that we met your expectations. If you ever need anything else or have any questions, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton. We appreciate your support and look forward to serving you again in the future! Best Regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear fgetrdon, Thank you immensely for taking the time to share your experience with us! We are thrilled to hear that you received the best service at Toyota of Scranton and that you felt valued as a customer. Providing exceptional service is at the core of what we do, and it brings us great joy to know that our efforts made you feel like gold. Your satisfaction is our utmost priority, and we look forward to continuing to serve you with the same level of care and attention in the future. If there's anything more we can assist you with, please don't hesitate to reach out. Warm regards, Service Team Toyota of Scranton

Toyota of Scranton responded

R_ABREU12, Muchas gracias por tomarse el tiempo para dejar una reseña tan maravillosa! Estamos encantados de saber que tuvo una experiencia positiva con nuestro equipo de servicio al cliente. Brindar asistencia experta y garantizar que nuestros clientes se sientan valorados y apreciados es siempre nuestra principal prioridad. Sus amables palabras son un gran estímulo para nuestro equipo y continuaremos trabajando arduamente para mantener los altos estándares de servicio que espera de nosotros. Si hay algo más que podamos hacer para mejorar aún más su experiencia o si tiene algún comentario que compartir, no dude en comunicarse con nosotros. Siempre estamos aquí para ayudar. Gracias nuevamente por elegirnos y esperamos poder servirle nuevamente en el futuro. Atentamente, El equipo Toyota de Scranton

Toyota of Scranton responded

Dear JUMPINJON13, Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience following the complementary inspection. Ensuring your glove compartment is properly reinstalled should have been handled with greater care and attention to detail. Please accept our sincerest apologies for any inconvenience this may have caused you. Regarding the tire rotations, we understand your perspective on the efficiency of performing this task yourself. While we do offer complimentary tire rotations as part of our tire purchase service, we always strive to provide value beyond this service, whether it be through our comprehensive inspections or additional recommendations aimed at ensuring your vehicle's safety and performance. We genuinely appreciate your input and will use it to improve our services moving forward. If there's anything else we can assist you with or if you have further feedback to share, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we hope to have the opportunity to serve you better in the future. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Thank you so much, PAUL246977, for your glowing 5-star review! We're thrilled to hear that you find Toyota of Scranton to be a pleasant and worthwhile choice for your car servicing needs. It's wonderful to know that you appreciate our friendly staff and the welcoming atmosphere we strive to maintain. We're especially delighted to hear about your positive experiences with David Greico; he's indeed a valued member of our team, and we're proud to have him represent our commitment to excellence in service. Your continued support means the world to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Take care, The Toyota of Scranton Team

Toyota of Scranton responded

Thank you for your fantastic review, PETERSAAD22! We're delighted to hear that David provided you with excellent service and that you were able to make a same-day appointment to meet your needs. We're proud to represent Toyota, and we're thrilled that you consider it the best car brand. We appreciate your support and look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Thank you for taking the time to leave us a review, CKURPIS51! We're thrilled to hear that Hailee Politz provided you with excellent service, as always. It's fantastic to know that your car was ready when promised, ensuring a smooth experience for you. We'll be sure to pass along your kind words to Hailee. We appreciate your continued trust in our services, and we look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear ERMA0, Thank you for taking the time to share your experience with us. We're delighted to hear that you consistently find pleasure and confidence in choosing Toyota of Scranton for your service needs. Jadon is a valued member of our team, and we're thrilled to know that his dedication to customer satisfaction and attention to detail has made a positive impact on your experience. Your kind words serve as encouragement for us to continue delivering exceptional service to all our customers. Should you require any further assistance or have any questions in the future, please feel free to reach out. We appreciate your loyalty and look forward to serving you again. Warm regards, Service Team Toyota of Scranton