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2,961 Reviews of Toyota of Scranton - Service Center
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November 01, 2024
Brought in for a likely head gasket issue on Prius 3 based on symptoms and easy to find information but I wanted confirmation. Was told it wasn’t head gasket but spark plugs, $500 later, symptoms st based on symptoms and easy to find information but I wanted confirmation. Was told it wasn’t head gasket but spark plugs, $500 later, symptoms still existed so it was brought right back. “Oh yeah our hybrid tech taught us how to check for head gasket issues with these and we confirmed that’s the problem” I’m glad I wasted $500 for their training session. I won’t be getting either Toyota serviced there in the future More
by steve93
Verified CustomerEmployees Worked With
October 30, 2024
It is always pleasant. At this Toyota service center. I have never been disappointed. Clean waiting area. Attentive service managers and even a snack bar. At this Toyota service center. I have never been disappointed. Clean waiting area. Attentive service managers and even a snack bar. More
by LADNA47C
Employees Worked With
October 30, 2024
Courteous, professional and knowledgeable personnel. Inappreciate how organized ans streamlined the checkin and pick up is. And the comfortable waiting area with snacks is a nice plus! Inappreciate how organized ans streamlined the checkin and pick up is. And the comfortable waiting area with snacks is a nice plus! More
by LMFOHANDLEY
Employees Worked With
October 29, 2024
I haven't had any issues here as of yet! Employees are kind and courteous, as well as helpful. They have a comfortable waiting room while your vehicle is being worked on, and they give you a Employees are kind and courteous, as well as helpful. They have a comfortable waiting room while your vehicle is being worked on, and they give you a clear estimated time that you will be there! More
by TPRADEL0
Employees Worked With
October 29, 2024
I had a very good time it was nice place very clean nice people thank you people thank you More
by DFRONCEK05
Employees Worked With
October 29, 2024
Toyota of Scranton is my go to dealership for sales and service in our area service in our area More
by PAJOE18447
October 29, 2024
Excellent service! A great experience for the first time. And a nice purchase from Toyota of Scranton! A great experience for the first time. And a nice purchase from Toyota of Scranton! More
by ROMAN_MIROSLAV
October 28, 2024
Going into Toyota of Scranton is always a positive experience. My service Advisor Jason is always polite and answers all of my questions when I come in for service. experience. My service Advisor Jason is always polite and answers all of my questions when I come in for service. More
by Muir46
Employees Worked With
October 28, 2024
The staff at the dealership is always prompt and courteous. They are knowledgeable and helpful. The waiting area is clean and bright. It's a nice plus to be able to get a little lunch (on you) w courteous. They are knowledgeable and helpful. The waiting area is clean and bright. It's a nice plus to be able to get a little lunch (on you) while waiting. More
by MDESIANO
Employees Worked With
October 28, 2024
Overall satisfied with the service performed on my 21 4Runner. They need to bring back the carwash. 4Runner. They need to bring back the carwash. More
by ZACKMCHALE
Employees Worked With
