Toyota of Scranton - Service Center

Toyota of Scranton responded

TOMYADS, Thank you for your feedback, and we apologize for the inconvenience you experienced. We understand how frustrating it can be to make an extra trip for something like a maintenance alert reset. Your concerns are importa 570.702.8776, so we can assist you with this issue and help make things right. We appreciate your loyalty and want to ensure future visits are seamless. Warm regards, Mary Jo Preno VP Guest Experience Toyota of Scranton

Toyota of Scranton responded

MATNAN, Thank you for sharing your experience! We're so glad to hear that our team kept their word and provided a positive visit for your first scheduled maintenance. We look forward to seeing you again for future service! If you ever need anything, feel free to reach out. Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

pascoe914, Thank you so much for your kind words and for being a loyal customer for over 20 years! We truly appreciate your continued trust in us and are honored to be your dealership of choice. We look forward to serving you for many more years to come! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

JOHNVACCARO300, Thank you so much for sharing your positive experience with us! We are thrilled to hear that Jason P. provided you with professional and efficient communication regarding your vehicle concerns. Our team always strives to deliver the highest level of service, and we're glad Jason hit the mark for you. We’re also delighted that you enjoyed our café and found the setting comfortable and relaxing during your visit. Making sure our guests are at ease while they wait is a priority for us. Thank you for choosing Toyota of Scranton! We look forward to serving you again in the future. Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

ML, Thank you for taking the time to share your positive experience with us! We’re so glad to hear that everything met your expectations and that you have no complaints. Our team at Toyota of Scranton strives to make every visit smooth and enjoyable, and your feedback is much appreciated. We look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

CARLOS.ARREDONDOAVILA, Thank you for your fantastic review! We're thrilled to hear you were pleased with the work done on your Sienna and that our team provided great customer service. It's always our goal to make sure our customers leave happy, and we're so glad you’ll be bringing your car to us again in the future. We look forward to welcoming you back to Toyota of Scranton for all your vehicle needs! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Nighthawk, Thank you for sharing your experience with us! We're glad to hear that our team was friendly and helpful during your recent visit for a recall. Providing exceptional service is always our goal, and it's great to know we were able to deliver that for you. If you need anything else or have any questions, feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future! Take care, Service Team Toyota of Scranton

Toyota of Scranton responded

TARAJANOSIK, Thank you for sharing your experience with Dan! We're thrilled to hear that he was efficient and went above and beyond to get the job done with no issues. It's always our goal to provide exceptional service, and it's great to know Dan consistently delivers that. We'll be sure to pass along your kind words to him. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again! Warm regards Dan and the Service Team Toyota of Scranton

Toyota of Scranton responded

VIRGENOCASIO, Thank you for your wonderful review! We're delighted to hear that you had a great service experience and felt well taken care of by our team. Providing excellent service and genuine kindness is what we strive for every day, so it’s fantastic to know we hit the mark. If there’s anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your kind words and look forward to serving you again! Warm regards, The Sales Team Toyota of Scranton