Tucson Subaru

Great first time experience with Tucson Subaru. The customer service provided was great and the staff was very friendly. I also felt that they had a sense of urgency and got us out in a short time. The customer service provided was great and the staff was very friendly. I also felt that they had a sense of urgency and got us out in a short time. More

Bought a 2018 Subaru Forester This was my first experience getting a new car. I spoke first with Trent Nichols over phone and email then Kevin Gribble and Curt McHenry at the deal This was my first experience getting a new car. I spoke first with Trent Nichols over phone and email then Kevin Gribble and Curt McHenry at the dealership. I felt all we're very helpful, honest, and informative about the whole exchange. Trent readily provided me a pricing spreadsheet via email while other dealers withheld and hid additional fees. Kevin went and beyond by saving me almost $1k / year in car insurance after hearing my quote on the phone while also getting me better coverage. He did not hesitate to provide me all info needed to make my decision like option comparisons, invoices, etc. Curt specifically pointed out add on packages that were not applicable to me and thoroughly explained those that were. I'm loving the new car and would recommend others consider Tucson Subaru in their future car searches. Overall very satisfying experience More

Superb buying experience! Tucson Subaru is an excellent dealership, with C.J. Nichols providing us with an outstanding buying experience---C.J. is personable, highly knowledgea Tucson Subaru is an excellent dealership, with C.J. Nichols providing us with an outstanding buying experience---C.J. is personable, highly knowledgeable relative to the Subaru line-up, all the while being both customer-focused and a rock-solid communicator. All in all, this proved to be an absolutely top-notch buying experience. AAA+++ More

Educational This is a really good dealership; good people to talk to about cars, Subaru's and life in general. Also, great coffee and cookies in the morning. This is a really good dealership; good people to talk to about cars, Subaru's and life in general. Also, great coffee and cookies in the morning. More

Buying a new car made easy! I purchased a 2018 Subaru Forester and was very happy with all the staff and the exceptional service we received during the process. Everyone was fri I purchased a 2018 Subaru Forester and was very happy with all the staff and the exceptional service we received during the process. Everyone was friendly and very knowledgeable about the vehicle and its features. More

Very helpful and kind Everyone was very kind and helpful and was more than accomodating to all of our needs. Sean was an excellent salesman, he was very friendly and was on Everyone was very kind and helpful and was more than accomodating to all of our needs. Sean was an excellent salesman, he was very friendly and was only concerned with our happiness and sarisfaction instead of focusing solely on the sale. Jennifer was extremely helpful and made the sales process go very smoothly, she was more than willing to answer any questions we had. Overall our experience was outstanding and very enjoyable, the folks at Subaru on Oracle and River made buying a car easier than we could have ever imagined. More

Serendipitous from start to finish! The way in which our salesman handled himself throughout the entire process was flawless. I’m a beast for detail and customer service and am usually l The way in which our salesman handled himself throughout the entire process was flawless. I’m a beast for detail and customer service and am usually left disappointed and unfulfilled. However, purchasing this used auto for my son ha seven flawless. EVERYONE we. And in contact with was low sales, efficient, courteous, empathetic and kind-hearted. Sean specifically was such a gentleman and did a FANTASTIC job handling my 16 year olds needs and my 50 year old single mom head of household needs, which as you can imagine are at polar extremes! This is THE MOST PAINLESS AUTO PURCHASE of my life! Thank you so very much! PS Hello Rocky from your old dental hygienist from Canada Hills Dr. Kevin Haley’s office! Your team is outstanding! PSS Hello John Petersavage we bought your old home and are grateful; it’s beautiful home in a beautiful neighborhood! Serendipitous from start to finish! More

Buying Replacement Outback after accident. As usual (this will be our third Outback purchased at Tucson Subaru) the staff of Tucson Subaru was a pleasure to work with and our salesman this time As usual (this will be our third Outback purchased at Tucson Subaru) the staff of Tucson Subaru was a pleasure to work with and our salesman this time, Ken Murch, in particular. My wife was in a bad accident in our 2017 Outback and the car probably saved her life though it was totaled. Replacing it with another one was never a question in our minds. Ken and the finance office gentleman were very helpful and compassionate about my wife's injuries and went out of their way to be helpful. The demand for new Outbacks is amazing; what we were looking for was not on the lot and the ones one the train on the way were being reserved before they even get there. Ken helped us find the one we wanted on the way and we got our reservation in time as two more of what we wanted we reserved later that day after we left. I'm 66 years old and have dealt with a lot of car dealers in my time; Tucson Subaru rates at the top in my experience with car dealers to work with. More

First Time Buyer This is the first time I've owned a Subaru and actually the first time I have purchased a car on my own. I had a very good experience. I am enjoying t This is the first time I've owned a Subaru and actually the first time I have purchased a car on my own. I had a very good experience. I am enjoying the Forester very much and ,yes, it does fit into the garage with my sister's Outback. As I am reading the Quick Start and Owners Manual and the Financial and Coverage papers, I have some questions. Just what I was charged for, etc., and what 'type' of model do I have? All in all, a happy Subaru owner. More

new 2018 outbacj Chris was very responsive and quick. We were able to come up with a deal online and got a great price on a new 2018 outback. I am overall very happy w Chris was very responsive and quick. We were able to come up with a deal online and got a great price on a new 2018 outback. I am overall very happy with the purchase and can recommend it to my friends as well. More