Tucson Subaru

Very happy with our with our experience. Sean Johnson did an excellent job of getting us into an Outback that will be perfect for us. His competence and knowledge of the product were key. No Sean Johnson did an excellent job of getting us into an Outback that will be perfect for us. His competence and knowledge of the product were key. No high pressure, just lots of help. Traci Roberts actually made the financing paperwork enjoyable. We were also impressed that there will be follow-up help with the technology in the Outback. More

Hours of Anticipation I had sent an email in regarding interest in the Ford Edge for sale. I received a text quickly and the questions I had received a response quickly. I had sent an email in regarding interest in the Ford Edge for sale. I received a text quickly and the questions I had received a response quickly. The following day I went to Tucson Subaru to satisfy the nagging feeling that this car was a good deal. While only time and faith will tell, the staff(mainly Trent ) were very transparent, forthcoming and gave us ( my Mom wound up with a car by the end as well) every opportunity to gain information. It was a long and tiring day and though I am on summer break, I was the tired one at the end as Trent was perseverant through out our time. If you remeber the Saturn sales paradigm then you know why this is not a rating of excellent due to the eyeballs upon me the entire time. It seemed as if several sets of eyes were anticipating me needing something despite the fact that I was already in more than capable hands. Near the end of the deal, there were technical issues and a busyness to the store that delayed our finalizing the purchase yet each of the folks involved were transparent about the issues and apologetic yet determined to get us out of the store by the required time. In business there is little room for emotion but there is plenty of room for cordiality, respect and communication. The staff my mother and I dealt with at Tucson Subaru exemplified each of these traits. More

No pressure and great to work with We had an amazingly easy experience working with Tucson Subaru. Everyone we spoke with and worked with made the experience of buying a car such a plea We had an amazingly easy experience working with Tucson Subaru. Everyone we spoke with and worked with made the experience of buying a car such a pleasant one. Kevin was a wonderful sales person and Traci the finance person made the paperwork feel so less painful that it could have felt. I highly recommend Tucson Subaru to buy your next vehicle! More

LOVE my Crosstrek! While friends have owned Subarus, this is my first experience. I first saw a Crosstrek a few months ago. It seemed perfect for my needs -- high clea While friends have owned Subarus, this is my first experience. I first saw a Crosstrek a few months ago. It seemed perfect for my needs -- high clearance for our dirt road and just the right size. Then it seemed that I saw a Crosstrek every time I went out. So we went to Tucson Subaru to test drive the car and the deal was sealed! It is fun to drive and all the new safety features are terrific. Steve Norris was a delight to work with and the whole dealership seems so customer oriented. Now I see why the Subaru slogan feature the word LOVE! More

New Forester - positive experience I was greeted by Spence Bilbo when I first visited Tucson Subaru. He was helpful, low-key, friendly and unhurried. The opposite of pushy, which was I was greeted by Spence Bilbo when I first visited Tucson Subaru. He was helpful, low-key, friendly and unhurried. The opposite of pushy, which was a relief to me. My circumstances were complicated re: timing of buying a vehicle. Spence stayed in touch in a low-key way until I was ready to purchase. The selection of the appropriate model and trim went very smoothly, with his help. Sales Manager Terry Iseminger stepped in to resolve some tricky dual-state residency issues with impact on registration, insurance and financing. It was obvious to me in many ways that Tucson Subaru is truly focused on customers. I could see that my experience in buying a car was a priority for everyone I encountered. Plus, the customer waiting area serving both sales and service is extremely nice! More

Excellent place to shop! Just drove off the lot with our second vehicle purchased form this dealership. We came back because the first time around was such an easy process, ev Just drove off the lot with our second vehicle purchased form this dealership. We came back because the first time around was such an easy process, even with our bad credit. The staff is incredibly friendly. There is zero pressure and no sense of insecurity or embarrassment towards credit situations. They get the job done, hassle free, and get you out the door. Great accommodations inside! Will possibly be back a third time around in the future. Thank you Kevin G. and Curt!! We are both loving our vehicles! More

Great! The service was great. Chris was a pleasure to work with and did a very professional job. The best part NO HAGGLING on the price!!!! The service was great. Chris was a pleasure to work with and did a very professional job. The best part NO HAGGLING on the price!!!! More