Tucson Subaru

THANK YOU I really had no desire to get another car and was extremely distressed that a driver had made a left turn in front of me and totaled my previous car t I really had no desire to get another car and was extremely distressed that a driver had made a left turn in front of me and totaled my previous car that I had babied since new and never wanted to get rid of. Kevin and Curt were both very helpful and tolerant of my lack of enthusiasm and dealt with my over sensitivity to losing my beloved CTS. They helped me find a car that I am enthused about and hope for a long happy life with it. More

No pressure, friendly sale The employees were very friendly and helpful and tried to make the process as painless as possible during the 4.5 hours (including test drive and fin The employees were very friendly and helpful and tried to make the process as painless as possible during the 4.5 hours (including test drive and financing) it took to get out the door with our purchase. More

Another Great Experience We always have a great experience at Tucson Subaru. We refer all our friends. Trent is a helpful experienced salesperson. Its great to have a car guy We always have a great experience at Tucson Subaru. We refer all our friends. Trent is a helpful experienced salesperson. Its great to have a car guy! More

Bob Wilson is a rock star--Masters of excellence Just bought an Outback from Tucson Subaru. Bob Wilson was amazing. After a test drive, he texted me a follow up. When I was ready, I texted him to Just bought an Outback from Tucson Subaru. Bob Wilson was amazing. After a test drive, he texted me a follow up. When I was ready, I texted him to say what I wanted. A few texts and a few days later, I'm at the dealership signing my paperwork. The finance guy, Tim Hanson, was great too! Easy, breezy, awesomeness all the way through this process. Bob, Tim and the Tucson Subaru have mastered ease car buying! More

Best Experience By far the best experience I have had with a dealership. Everyone was professional and nice. They listened to all my needs and wants and got me into t By far the best experience I have had with a dealership. Everyone was professional and nice. They listened to all my needs and wants and got me into the perfect car for a great deal! I would highly recommend coming here to anyone! More

Excellent and knowledgeable service Joe contacted us to let us know about a great deal, keeping our payments the same and getting into a brand new upgraded outback. Our transition was qu Joe contacted us to let us know about a great deal, keeping our payments the same and getting into a brand new upgraded outback. Our transition was quick and easy! More

Quick and friendly trade-in for a sweet Outback! This was the fifth vehicle my wife, or I have purchased at this dealership. The new location is amazing! The staff was friendly, very knowledgable and This was the fifth vehicle my wife, or I have purchased at this dealership. The new location is amazing! The staff was friendly, very knowledgable and helpful. I was greeted by Jennifer Duran who helped me find Chris Smith. Chris had the vehicle I was interested in waiting for me. He introduced me to Traci Roberts for the financials. All seem like great people! More

CJ Nichols is the best! My husband had done some research before we went to the Subaru Dealer in Tucson but spending time with CJ really clinched the deal. He is passionate My husband had done some research before we went to the Subaru Dealer in Tucson but spending time with CJ really clinched the deal. He is passionate about what he is selling and it shows in his great deep knowledge of the products. After going to many other places in town to check out various cars it was a true pleasure to meet someone who is truly competent at what he does and excels at communicating his ideas and excitement. We are always full of questions and CJ definitely understood the vehicles he represented. It made an experience that we normally dread into a very pleasant, non-stressful adventure for us. We are so pleased with our new vehicle and appreciated CJ's infinite patience in explaining some of the newer tech devices that are going to make our lives that much easier. Kudos to Subaru for hiring great personnel. It does make a difference. Thanks, CJ!! More

Jennifer was knowledgable and listened to our needs. Jennifer did not attempt any high pressure sales to meet our buying experience. We traded in a 2014 Outback that had very few miles (9800) but purchas Jennifer did not attempt any high pressure sales to meet our buying experience. We traded in a 2014 Outback that had very few miles (9800) but purchased this 2016 Outback due to it's safety and driving improvements. More

On-line customer service is pathetic Chat session Agents consistently lie when they say that they'll call you back with information or schedule the appointment. 4 on-line inquiries and n Chat session Agents consistently lie when they say that they'll call you back with information or schedule the appointment. 4 on-line inquiries and never 1 call received! I ended up going to the dealership, instead, which is very far from where I live. Get rid of the on-line chat or the liars that deal directly with the customers. I've never before encountered such a MESSED UP service. More