Tucson Subaru

Excellent Service Center You can relax in a comfortable waiting room that seems more like a living room while you enjoy a complimentary beverage or snack. The cookies are deli You can relax in a comfortable waiting room that seems more like a living room while you enjoy a complimentary beverage or snack. The cookies are delicious! The customer service is top notch. Mike Henry the salesman made the experience so easy. Darla Muckley continued the excellent service by taking the time to show me how to best utilize all the many features within my car. I am not very tech savvy and my meeting with her was so informative! This dealership really knows how to treat their customers! More

First class all around This was my first purchase of a Subaru and the service offered by Ken Murch was professional and helpful throughout. I moved back to the US after bei This was my first purchase of a Subaru and the service offered by Ken Murch was professional and helpful throughout. I moved back to the US after being out of the country for 12 years, so needed a lot of catching up on the technology and safety features on the Forester and he patiently took me through it all. Jennifer Duran also did a great job of taking me through the warranty options and financials. The dealership makes you feel welcome without any pressure, and that is extending to the post-buyer phase. I could not recommend this dealership (or Ken!) more highly. More

Pleasant experience It was a plesure to do business with Tucson Subaru Everyone was pleasant, cordial and created a friendly atmosphere. Our sales person, Ken murch, It was a plesure to do business with Tucson Subaru Everyone was pleasant, cordial and created a friendly atmosphere. Our sales person, Ken murch, while taking careof necessary steps for our purchase, also provided information regarding the verhicle we were purchasing and kept us entertained with interesting converation. Jennifer Duran expeditiously and cheerfully processed all the forms for finalizing the purchase. Great people to work with. More

Nice experience The folks doing the sale were knowledgeable and made the long process of car buying easier. Anthony did a great job of explaining each and every step, The folks doing the sale were knowledgeable and made the long process of car buying easier. Anthony did a great job of explaining each and every step, along with add-on accessories and special features of the car. More

Great Experience I highly recommend Subaru of Tucson. These guys are professional and great to work with. The whole team was very knowledgeable and make the car buyi I highly recommend Subaru of Tucson. These guys are professional and great to work with. The whole team was very knowledgeable and make the car buying experience awesome! More

We had Chris Smith as our salesman. He was Wonderful! We had Chris Smith and Kurt as our Salesman and Finance man. We could not have had a better experience. We tested drove two cars. He was informati We had Chris Smith and Kurt as our Salesman and Finance man. We could not have had a better experience. We tested drove two cars. He was informative and helpful. I gave us what the cost would be and filled us in on any questions we had. We will be buying from him again. More

Excellent sales support Jack McVey and his colleagues were outstanding in his support of my vehicle purchase from Tucson Subaru. The parts and service team is always very hel Jack McVey and his colleagues were outstanding in his support of my vehicle purchase from Tucson Subaru. The parts and service team is always very helpful. More

Great product, great service! We just bought a 2017 Outback, to pair with our 2012 Outback (yes, a 2-Outback family). We love the cars (obviously), and we have been very happy wit We just bought a 2017 Outback, to pair with our 2012 Outback (yes, a 2-Outback family). We love the cars (obviously), and we have been very happy with the service at Tucson Subaru. We were happy with the shopping experience. Anthony, although he was new to the dealership, spent time with us going over the options and was very helpful. Curt, in Finance, was also very knowledgeable and helpful. We felt like we got a good deal and didn't feel pressured, nor did we feel like anyone was playing games--what we saw was what we got, and everything seemed very above board. More

Easy purchase process Interested in a replacing my old '05 Outback, I contacted internet salesperson, Kevin Gribble, to get pricing and schedule a test drive on a new '18 m Interested in a replacing my old '05 Outback, I contacted internet salesperson, Kevin Gribble, to get pricing and schedule a test drive on a new '18 model. It was a very easy process and I knew going in what price range to expect. Kevin was a "walking encyclopedia" of Subaru facts and figures as well as vehicles from other manufacturers. We test drove two models and were provided thorough explanations of the features and options. Kevin answered every question and was patient while we considered what model to choose. Once we decided on a purchase, he moved us through the process as quickly as possible. Louie in finance was also knowledgeable and patient, did not hard sell options, and got us out as quickly as the computer system would allow. I'm very happy with the new vehicle's quality and safety features. In past dealings with the staff at the Tucson dealership, all have been friendly and helpful. More

This Dealer keeps me coming back I had to trade my new Forester for another because the first one was built with a "black out" instrument cluster with readouts that are not visible to I had to trade my new Forester for another because the first one was built with a "black out" instrument cluster with readouts that are not visible to us older folks but they helped me trade for one that was built with an instrument cluster with readouts that ARE visible; now I can drive safely and obey the speed limit. More