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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
March 25, 2021
This was by far the best car buying experience I have had in my 35 plus years of buying cars from many manufacturers in the central Florida area. This was my first Hyundai and I will diffidently be back when in my 35 plus years of buying cars from many manufacturers in the central Florida area. This was my first Hyundai and I will diffidently be back when looking to buy another vehicle in the future. More
by tstewart
Employees Worked With
March 24, 2021
Great customer service. Miguel understood my needs and got me a great deal without ever being pushy. I was looking for a new car but got a better deal on an used car in great condition. Thanks Miguel. got me a great deal without ever being pushy. I was looking for a new car but got a better deal on an used car in great condition. Thanks Miguel. More
by JAR
Employees Worked With
March 23, 2021
Solo quería tomarme un minuto para calificar mi experiencia en Universal Hyundai. Fue un proceso muy sencillo de principio a fin. Me gustaría elogiar mucho a mi vendedor, Jonathan Writtenberry. experiencia en Universal Hyundai. Fue un proceso muy sencillo de principio a fin. Me gustaría elogiar mucho a mi vendedor, Jonathan Writtenberry. Me satisfizo con el mejor servicio al cliente en español que he tenido y también me dio una oferta increíble en mi Hyundai Tucson 2021. More
by miryammedina
Employees Worked With
Jonathan Writtenberry
March 23, 2021
We are very happy 😁 with our new purchase and the sales person David was outstanding. He try his best for bring the best experience in but a car in universal hyunday. Thank you good job person David was outstanding. He try his best for bring the best experience in but a car in universal hyunday. Thank you good job More
by termynetor1959
Employees Worked With
March 22, 2021
100% satisfied with my buying experience at Universal Hyundai! Steven was wonderful to work with. Robert in Finance was wonderful too. Both were very helpful and answered all of my questions and any conc Hyundai! Steven was wonderful to work with. Robert in Finance was wonderful too. Both were very helpful and answered all of my questions and any concerns I had. I will not go to any other Hyundai dealership. Thank you! More
by fouquet2018
March 22, 2021
Agradeciendo a Jonathan por la informacion adecuada que me proporciono para la compra del auto que quiero. Muy buena asesoria . por alla estare muy pronto me proporciono para la compra del auto que quiero. Muy buena asesoria . por alla estare muy pronto More
by Humberto Giraldo
Employees Worked With
Jonathan Writtenberry
March 19, 2021
Jennifer Cacciola is a very pleasant and funny person. It was a wonderful experience with her finding the right color and model of my new car. If it weren’t for her I would have walked out over a deal of $3 was a wonderful experience with her finding the right color and model of my new car. If it weren’t for her I would have walked out over a deal of $300. But after some negotiations it all worked out. She really knows her knowledge of cars and really gets to know you in a short time. I will definitely keep in touch. More
by bml160
March 13, 2021
Excellent service. Cesar Alegre help me all time since my first lease. I wanna say, thank you very much and I'm very happy with my new car. first lease. I wanna say, thank you very much and I'm very happy with my new car. More
by JPSANTASOFIA
Employees Worked With
Other Employees :
Lori Bautista, Gilbert Gregory
March 12, 2021
Carlos is great and always takes care of me. Love the dealership and the service. I definitely believe Carlos is an asset to the organization dealership and the service. I definitely believe Carlos is an asset to the organization More
by Kayadavids
Employees Worked With
March 08, 2021
Traded in my 2006 Tucson for a 2021! After 15 years of service, I would highly recommend this dealership and sales agent! They know their product! service, I would highly recommend this dealership and sales agent! They know their product! More
by mema4ny
