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Universal Hyundai
Orlando, FL
4,250 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,250 reviews
March 10, 2023
Universal was great to work with. I got the car I wanted at the price I wanted. Unlike other dealers, each person I dealt with conducted themselves professionally. I got the car I wanted at the price I wanted. Unlike other dealers, each person I dealt with conducted themselves professionally. More
by Ted
Verified Customer
March 10, 2023
I am a Repeat Customer. ..And I love coming here for Service and My New Purchase. Excellent. ..And I love coming here for Service and My New Purchase. Excellent. More
by HERNT51
March 07, 2023
My salesman, Marco, was extremely friendly, helpful, and professional. Billy King, who took care of the paperwork, was efficient and made the process painless. I love the vehicle! professional. Billy King, who took care of the paperwork, was efficient and made the process painless. I love the vehicle! More
by BETSYJ68
Employees Worked With
Marco, Billy King
March 06, 2023
I would say that this is the best dealership I have dealt with everytime. I have never had a bad experience, nothing but professionalism, respect and great deals. with everytime. I have never had a bad experience, nothing but professionalism, respect and great deals. More
by Jaime Figueroa
March 05, 2023
The sales person who helped us find the car we ended up buying was incredibly helpful and asked questions to really understand what vehicle would fit us best with the different available trim options. buying was incredibly helpful and asked questions to really understand what vehicle would fit us best with the different available trim options. More
by CUASCUTJ
March 05, 2023
Carolina and the staff were great. Excellent buying experience. I highly recommend universal hyundai for your next car purchase. Excellent buying experience. I highly recommend universal hyundai for your next car purchase. More
by Glalka
March 05, 2023
Albert Martinez the best salesman we have ever had! He started with sayin I am going to work hard for you! And he did just that Thanks so much The Culpepper’s He started with sayin I am going to work hard for you! And he did just that Thanks so much The Culpepper’s More
by TCCARES1
Employees Worked With
Albert Martinez 10 stars
March 04, 2023
Thank you Universal Hyundai for making the process easy and super fast everything was perfect ! and super fast everything was perfect ! More
by JM
Employees Worked With
Other Employees :
Nick Gomez, Luis Arevalo
March 03, 2023
Excellent service from sales staff. Recommendation: Have food machine available for diabetic people.and a soda machine too. Recommendation: Have food machine available for diabetic people.and a soda machine too. More
by PESCA2RES
March 03, 2023
They treat me with respect . They get the pecfect loan. They are friendly . Love it. They get the pecfect loan. They are friendly . Love it. More
by JACQUELINE_ALVAREZ79
Employees Worked With
