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Vera Cadillac
Pembroke Pines, FL
3,620 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,620 reviews
September 17, 2021
Thank you Chris for getting me a Rental Car when you did not have a loaner car for me to use .I am so sorry I forgot to mention the broken turn signal light…A constructive suggestion is to check the lights not have a loaner car for me to use .I am so sorry I forgot to mention the broken turn signal light…A constructive suggestion is to check the lights on the vehicle as part of the Multi point vehicle inspection I believe that $60 to replace a turn signal light is a bit expensive I did ask to have someone take the car out for a test drive to check the brakes, and if they drove around the block they may have noticed the fast blinker… More
by Clarafalcon22
Verified CustomerEmployees Worked With
ServiceRep-Chris
September 17, 2021
Wonderful service.. of all dealers I have done business with Vera is by far the best. with Vera is by far the best. More
by Lindatowery
September 16, 2021
Its always a stressful time when your vehicle is down. But Vera Cadillac took the stress out of this experience. My point of contact Michael Crato was wonderful ! He kept me informed throughout the whole But Vera Cadillac took the stress out of this experience. My point of contact Michael Crato was wonderful ! He kept me informed throughout the whole process. I have managed a fleet of over 70 vehicles and this is by far my best experience at any service center. More
by ART.MARTIN
Employees Worked With
Michael Crato
September 16, 2021
Since I have been coming to Vera Cadillac in 2018 I have nothing but good experiences. They stand by their word On everything they did for me and very courteous and concerned. nothing but good experiences. They stand by their word On everything they did for me and very courteous and concerned. More
by marvap330
Employees Worked With
Christopher F
September 15, 2021
the service rep was one of the best I have ever had. he kept me informed and gave me time lines. the car was returned clean and it's running fine. If I had to do a critique I would say they should advise y kept me informed and gave me time lines. the car was returned clean and it's running fine. If I had to do a critique I would say they should advise you that oil change and tire rotation is about 2.5 to 3 hours. they asked me if I would wait in service area I said yes but next time ill.just have them pick up car. But really a great job!!!!!!! More
by christian.lugaro81
Employees Worked With
September 15, 2021
Everyone was very polite and professional. Jose Denis went out of his way to get the car back so we could look at it. Price of purchase and trade in was more thank fair. Honestly the best car buying expe went out of his way to get the car back so we could look at it. Price of purchase and trade in was more thank fair. Honestly the best car buying experience I have ever encountered. Thank you! More
by ejhutton214
Employees Worked With
September 14, 2021
The pickup and return of my vehicle at my home was paramount in my decision to use Vera Cadillac, Buick GMC. Over the last ten plus years I had my vehicle serviced at Auto Nation. The last couple of v paramount in my decision to use Vera Cadillac, Buick GMC. Over the last ten plus years I had my vehicle serviced at Auto Nation. The last couple of visits there I was not pleased by their service. After my servicing of my vehicle at Vera Cadillac, Buick GMC I will no longer be going back to Auto Nation. More
by JACKHAMN
Employees Worked With
Alejandro Medina
