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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,775 Reviews
Call Service Center (844) 517-0823

2,775 Reviews of Vera Cadillac - Service Center

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November 19, 2023

Everyone was friendly and polite. I didn’t like that the signing of the contract was done on a iPad and I wasn’t given the opportunity to read what I was signing More

by moorela19
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
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Nov 19, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2023

Great service Professional, Organized, follow up and great communication Transportation is very convenient to me More

by MOEPHYUK
Recommend Dealer
Yes
Employees Worked With
David
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Nov 20, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

Nov 20, 2023 -

MOEPHYUK responded

Wonderful service as usual. Service Advisor David Headley is excellent , very informative, prompt response, great knowledge. Dealership customer service for transportation is wonderful. Everyone is very friendly and helpful. We always feel welcome and appreciated. We are ten minutes away from other dealerships but we drove 40 minutes to your location.

November 19, 2023

Excellent professional service. Great timing Fast and accurate. It is always a pleasure to work with the Cadillac team. They always go above and beyond with customer service More

by MIMRAN3Z
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Nov 19, 2023 -

MIMRAN3Z responded

Fast and Accurate Service always. Excellent professional service. It is always a pleasure to work with the Cadillac team. They always go above and beyond for the clients. Thank You!

Nov 20, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2023

Professional and Mr. Anmar is very professional friendly and exceptional human being. Exceptional service and quality control More

by aidyl.nena11
Recommend Dealer
Yes
Employees Worked With
Anmar
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Nov 20, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

Nov 21, 2023 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 19, 2023

My husband thought he was great! I'm done now He was professional and didn't try to push something on us that we didn't need. More

by Denisedt4477
Recommend Dealer
Yes
Employees Worked With
Edwin
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Nov 20, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Denise, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

Nov 21, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 19, 2023

Service oriented looks out for the customer and gives constructive advice on the continued maintenance of your vehicle More

by Laurie.olive
Recommend Dealer
Yes
Employees Worked With
Anwar Johnson
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Nov 20, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Laurie, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

Nov 21, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 19, 2023

Fair price, excellent people, absolutely recommend , I went to a different dealer and they try to charge me 10,000.00 of “house fes” More

by ulyssesdelcastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2023

We are very satisfied with Vera’s service. Definitely recommend you for excellent work done in a timely fashion.Thanks! More

by d-mheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

d-mheim responded

A First Class Dealership

Nov 18, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 19, 2023

David Headly is a great representative of what the service department should be! Should Be.... More

by manthonyadlam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Rasmijn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 18, 2023

The dealership is full service with wonderful technicians, and Edwin as a service advisor is simply the best! Highly recommend. More

by M~lo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Nov 18, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

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