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W&L Subaru

Northumberland, PA

4.8
4,354 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,354 reviews

January 31, 2025

Bought a new car there. 14,000 miles tires are shot. Talked to service manager and he wouldn't do anything for me. New tires should last more than 14,000 miles. I will never More

by gavindesign1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keayon Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

W&L Subaru responded

Thank you for the feedback. We sympathize with your frustration. It is unfortunate that the manufacturer's Customer Advocacy Department declined to cover the tire replacement. While it wasn't the outcome we hoped for, we genuinely appreciate your feedback. Please feel free to reach out if you have further questions or concerns.

January 31, 2025

There's always a huge selections of cars, new and used. Staff are friendly and kind. More

by Medlabgrl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

W&L Subaru responded

Thank you for your review.

January 31, 2025

Work started at appointed time, good communication about work in progress, Owen handled details in a professional and timely manner. More

by pabunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

W&L Subaru responded

Thank you for the 5-star ratings! If you need anything at all, just let us know!

January 31, 2025

Keayon took care of us from start to finish. W&L provided a loaner while the service department performed a warranty repair. Courteous, prompt, and professional. More

by wittle79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

W&L Subaru responded

Thanks so much for taking the time to review your service experience! Have a fantastic day!

January 31, 2025

It was a pleasure dealing with W&L. There was no pressure but a lot of service when needed. I would definitely come back again and again. More

by bridgers0621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

W&L Subaru responded

Thanks so much! It was our pleasure helping you!

January 29, 2025

No pressure salesman, friendly, competent. Everyone involved in the sales process and picking up the vehicle were very helpful. More

by czahay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco "Frankie" Funiciello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

W&L Subaru responded

Thank you so much for the review!

January 29, 2025

Staff is very friendly. Waiting area is very clean and comfortable. They keep you up to date on what services are due to be performed, More

by glsmms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

W&L Subaru responded

Thank you for the 5-star ratings! Have a great day!

January 26, 2025

Great dealership, very friendly, helpful and no pressure from salesman to buy ! Answered all our questions and went over everything about the car when we picked it up. I will certainly recommend W&L Subaru! More

by gds1
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco "Frankie" Funiciello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

W&L Subaru responded

Thank you so much for the 5-star ratings! We appreciate your business!

January 26, 2025

You did what I expected. Looks great. Finished in a timely fashion. Thanks. Above and beyond my expectations. More

by jasheesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust
Jan 27, 2025 -

W&L Subaru responded

It was our pleasure helping you in service! Thank you for the review!

January 25, 2025

Great dealer with great service and great staff who are so helpful and answered all my questions More

by Doyle123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

W&L Subaru responded

Thank you for the 5-star review! We are thrilled you had a great experience here!

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