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W&L Subaru

Northumberland, PA

4.8
4,366 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,366 reviews

August 30, 2024

Dale was a pleasure to work with, patient and thorough, when we purchased our pre-owned 2023 Subaru. The car was immaculate and hard to distinguish from brand new. No pressure at anytime. The dealership More

by songwright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

W&L Subaru responded

Thanks so much for taking the time to review your sales experience! It was our pleasure helping you! If you need anything at all, just let us know!

August 30, 2024

They did an excellent job But I still have too question if was all necessary?? More

by sparky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

W&L Subaru responded

Thank you for the feedback. If you have any questions about the service that was done to your vehicle, our service advisors will be very happy to give you as much detail as you need. Just give us a call at 570.473.3432, and press 2 for service. Thanks again, and have a great day!

August 30, 2024

I had a very good experience with this salesman and dealership. They listened to what I was looking for and were very helpful. More

by amycrou36
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

W&L Subaru responded

We are very grateful for your business! Have a great day!

August 30, 2024

Very professional service with video of inspection. Great service crew and clean center. Pleased with cost and timely work More

by phjms88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust
Aug 31, 2024 -

W&L Subaru responded

Thanks for the 5-star review!

August 29, 2024

Very pleasant and polite, well organized service area. They seem to really care about the customer More

by djhinpa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

W&L Subaru responded

Thank you for reviewing out dealership!

August 29, 2024

Staff treats you respectfully and with concern for your issues. I was disappointed that a problem taken to them in late July was not adequately addressed. They looked at it again at no charge to me and, I More

by geoffgw2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

W&L Subaru responded

Thank you for the review! We apologize that the issue wasn't resolved on your first visit and we appreciate you letting us have a second crack at it. If you need anything at all just let us know! Thanks again!

August 28, 2024

Pleasant, informed, easy to work with. Dealer facility was very nice and clean. Finance was easy. It was a good experience for me and my wife. More

by rebeaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

W&L Subaru responded

Thanks! We're thrilled you had a 5-star experience in sales!

August 27, 2024

Great place and very well maintained building, great people to deal with and i would recommend them to everyone More

by ettersuniqulspinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

W&L Subaru responded

Thanks for the review!

August 27, 2024

Came back for inspection on ‘24 crosstrek, told my tires needed to be replaced, and that an issue I was having was not part of my package so I’d have to pay out of pocket… completely unacceptable. The issue More

by carlyb2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Long
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

W&L Subaru responded

Hi Carly, thank you for the feedback, and we are very sorry for your experience. You are absolutely right, your 2024 Crosstrek Limited does indeed have heated side mirrors ... those are standard on that model and trim. We are not sure what happened that caused the incorrect info, but we will definitely look into that to prevent a future occurrence. Again, we are terribly sorry for your experience.

August 23, 2024

I think that W&L are doing a great job trying to help people and Curt is doing a great job for you guys in sales . Thank you again . More

by james.warner54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco "Frankie" Funiciello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Kester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

W&L Subaru responded

Thank you so much for the feedback! Have a great day!

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