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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,410 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,410 reviews

December 31, 2024

Adam was a delight to work with was responsive to are needs and time would work with him again More

by qualitymedmanage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stine
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Jan 06, 2025 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you for leaving Adam this phenomenal review! We are delighted to know that he was responsive to your needs and a delight to work with. We sincerely congratulate you on your new vehicle- behalf of the entire Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 28, 2024

Eddy Elsayed one of the most honest sales person I have worked with, friendly and kind attitude. Have bought many vehicles from this dealership even though there's about 10 Mercedes dealers closers than W More

by Drsourakli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Eddy this wonderful review! It is an honor to have your confidence and loyalty, and we are so glad that he consistently takes great care of you. He will be delighted to hear of your very kind words. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 26, 2024

Always apleasure dealing with Alex and his team at Walter's Benz. Fast, friendly service always depend on. Keep up the Nice work More

by RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Walter's Mercedes-Benz of Riverside responded

RAMIREZ, Thank you for leaving Alex this amazing review! We are happy to know that he was a pleasure to deal with and always provides you with fast and friendly service. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 26, 2024

JR Rodriguez is the best. He is very professional, knowledgeable, and I have trusted him with my Mercedes for over 6 years. He has always explained what service is being don More

by swartz_jm@yahoo.com
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving JR this extraordinary review! We are thrilled to hear that JR took phenomenal care of you and your automotive needs. We are pleased to know that he was very professional, knowledgeable and has earned your trust for over 6 years. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 24, 2024

Walter’s MB , is awesome! The facility is very clean and staff is so accommodating ! More

by acheval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Garlatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna from Courtesy Rental Desk
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Dec 27, 2024 -

Walter's Mercedes-Benz of Riverside responded

Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were so accommodating. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 24, 2024

I cannot speak highly enough of Machito Adams who assisted me through the entire process. He was incredibly knowledgeable about the various models and options available, taking the time to understand More

by zala Kintaudi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Artacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis De La Torre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Machito Adams
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Dec 24, 2024 -

Walter's Mercedes-Benz of Riverside responded

Zala, We appreciate you for leaving Machito this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Machito provided you with top notch service. We are delighted to know that he was incredibly knowledgeable, took the time to understand your needs, preferences and was professional. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 21, 2024

Justin Campbell was great in helping us, we do appreciate his assistance. Great Job Justin More

by corkie4corkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Justin this wonderful review! We are pleased to know that he was great in helping you and did a great job. We hope to have the opportunity to work with you again in the future when the time comes. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Mercedes-Benz of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 21, 2024

Thank you JR Rodriguez for your excellent customer service and appreciate the detailed explanation of work performed. The delivery of my vehicle was perfect as they washed my car as well. So far worki More

by heatherrhodes.hr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Walter's Mercedes-Benz of Riverside responded

Heather, Thank you for leaving JR this terrific review and recommendation! We are glad to hear that JR took stellar care of you and your automotive needs. We are happy to know that he gave you a detailed explanation of the work performed and made your experience good. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 17, 2024

Very friendly and helpful and honest. I always ask for Michael Ramos when any of my services and he always makes sure taken care of . He knows his job and always goes above and beyond to More

by leticiahall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Walter's Mercedes-Benz of Riverside responded

Leticia, Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he was very friendly, helpful, honest and went above and beyond to help/advise you. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 15, 2024

Thank you Oscar for the incredible service the other day! You explained my warranty very well and kept me posted! Wonderful service as always Walters MB Riverside! More

by rinatravellover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Walter's Mercedes-Benz of Riverside responded

Rina, We appreciate you for leaving Oscar this spectacular review! We are delighted to know that he explained your warranty very well and kept you posted on your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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