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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,478 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,478 reviews
June 14, 2021
i have bought many cars from walter’s since the 1990’s. the interaction is always outstanding. the sales team is proactive and non pressuring. the service department is at the top of their game and p the interaction is always outstanding. the sales team is proactive and non pressuring. the service department is at the top of their game and provides excellent results. i would not buy a mercedes from anywhere else. thank you More
by doc lally
Employees Worked With
Other Employees :
David Greene, Austin Schneider, Bryan Fitzpatrick
June 13, 2021
Selvin Pineda, Is the best sales person I have ever Selvin Pineda, Is the best sales person I have ever worked with, while shopping for a new car. His his quiet yet knowledgeable demeanor provided a v Selvin Pineda, Is the best sales person I have ever worked with, while shopping for a new car. His his quiet yet knowledgeable demeanor provided a very relaxed and calm ambience during the process. Morris guidance, knowledge and experience was very helpful as he made my husband and I feel welcomed and very comfortable. Veronica greeted us with a warm hello as we enter the dealership and she was very versed in the finance process. Walter's Mercedes-Benz Of Riverside is the place to shop if you are looking for the car of your dreams! Vernise Walker More
by VNMB2021
June 12, 2021
This I was the second time we purchased a vehicle from Walters. I can’t say enough good things. Alfonso Hernandez was great, going above and beyond for us getting us exactly what we wanted. Justin Campbel Walters. I can’t say enough good things. Alfonso Hernandez was great, going above and beyond for us getting us exactly what we wanted. Justin Campbell in finance was wonderful to work with. More
by Maureenm
June 11, 2021
Fast paced, Friendly and Gets the job done he also kept me updated about the status without me having to call first will definitely be back thanks Joseph . me updated about the status without me having to call first will definitely be back thanks Joseph . More
by shannel
June 11, 2021
Alex is always very accommodating and listens to my concerns regarding my car addressing them without question. I only take my car to Walters Mercedes Benz for service. concerns regarding my car addressing them without question. I only take my car to Walters Mercedes Benz for service. More
by Chmax1
June 10, 2021
Rene Orellana provided excellent customer service! My Husband and I were very pleased with his attentive nature and no pressure attitude. He went above and beyond to ensure we received the car we had se Husband and I were very pleased with his attentive nature and no pressure attitude. He went above and beyond to ensure we received the car we had selected. He was very knowledgeable of the E Class and provided a thorough overview and basic operating instructions. He later followed up with a phone call to see if we had any further questions, this extended customer service was greatly appreciated! More
by That Lady
Employees Worked With
Rene Orellana
June 10, 2021
I just wanted to say that Tony Wasif attended us very well , he was extremely patient and gave us much detail about everything we wanted/needed to know . Everyone was really polite and professional. well , he was extremely patient and gave us much detail about everything we wanted/needed to know . Everyone was really polite and professional. More
by dianagarcia188
Employees Worked With
Andy Towns, Tony Wasif
June 09, 2021
Top shelf service. The video I received while waiting that walked me through the actual inspection was unexpected and welcome. I liked the transparency of the service that walked me through the actual inspection was unexpected and welcome. I liked the transparency of the service More
by Michael.Miller
Employees Worked With
David Greene, Rene Orellana
June 09, 2021
David Greene is the only reason we visit the dealer just the service department. we appreciate his work ethic, professionalism, honesty, and caring for customers. the service department. we appreciate his work ethic, professionalism, honesty, and caring for customers. More
by Firouzeh.G
Employees Worked With
David Greene
