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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,110 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,110 reviews

September 06, 2019

Christian García Is amazing and the ideal sales man Drove 2 hours to purchase a car with Christian and it was well worth it, Never have we bought a car so easily and smoothly.He Went the extra mile and More

by Dolores CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Felix
Sep 06, 2019 -

Walter's Mercedes-Benz of Riverside responded

Dolores, Thank you so much for your excellent review! We are honored by your willingness to go the extra mile to work with Christian, and we are overjoyed that he and the team could make the distance worth the travel. It is a pleasure to know that your experience working with him was so seamless and enjoyable, and on behalf of him and the entire team- we congratulate your daughter on her new vehicle! We wish you and your family the safest of travels, and we hope to hear from you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 05, 2019

Great customer service. Dina Backer was so nice and helpful the first time I showed up to test drive the glc 300, that after I visited several dealerships, it was Walter's Me More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Backer
Sep 06, 2019 -

Walter's Mercedes-Benz of Riverside responded

Patty, We are so glad that Dina and the team could offer you such great guidance throughout your recent visit. The Mercedes-Benz GLC 300 certainly is an excellent vehicle, and we are excited for you to enjoy one of your own! Please drive safely, and be sure to let us know if we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 04, 2019

Excellent personalized service. I received excellent, personalized service at Walter's Mercedez-Benz yesterday. Mike Sales took all the time I needed to explain all of my questions More

by kathleenmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Mike Sales
Sep 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Kathleen, Thank you for taking the time to share this excellent feedback! We appreciate your business and are so pleased that Mike and Julio could provide you with thorough, informative, and efficient assistance. We warmly congratulate you on your new Mercedes-Benz GLC 300, and we can't wait for the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 04, 2019

Great service Great friendly service with Brandon Monaco. Set me up with a Lyft and a loaner car. It was a quick easy process. Would recommend to others. More

by Alayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 06, 2019 -

Walter's Mercedes-Benz of Riverside responded

Alayne, Thank you so much for your positive review and recommendation! We are so pleased that Brandon could get you and your vehicle taken care of so efficiently. Please let us know if there is anything more that he or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 04, 2019

Morris Gaines by far the Best on the West Mr. Morris Gaines was exceptional. I walked in knowing how much I love the GLE 350 and I wanted it for me and my grandkids. Morris Gaines took me on a More

by msmonimon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Thackeray, Julio Guerrero
Sep 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are happy to hear that Morris was so helpful, informative, and ultimately able to get you into exactly the vehicle you had in mind. The Mercedes-Benz GLE 350 was an excellent choice, and we are so excited for you and your grand kids to enjoy it! Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 03, 2019

E400 First Check Up The service was outstanding, had some a lot requests and all were met with out any concerns. Mr Austin was very helpful with meeting with all my reque More

by quesmax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are so pleased that Austin could get your vehicular needs and concerns taken care of- seamlessly and effectively. It is our pleasure to serve you- please don't hesitate to let us know if we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 03, 2019

The best Walters Mercedes and the service advisors are the best. They’re knowledgeable, honest, and cost effective. I won’t trust my vehicle to anyone else. More

by Grateful Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Cody Burt
Sep 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! We are honored to have your confidence, and we will be sure to continue providing you with the same quality, efficient, and reliable service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 03, 2019

Great customer service Alfonso was very awesome to work with! We felt he was very honest and hard working to get us the best car that fit our needs. We love our new car. More

by Stacy W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero
Sep 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Stacy and Chris, Congratulations on your new vehicle! We are so pleased that Alfonso could provide you with great assistance and a vehicle that perfectly suits each of your needs. We wish you safe travels. Please don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 02, 2019

Great place! Jin Lee is amazing. Terrific experience and great deals. We have purchased here many times and are always satisfied. It’s worth the drive. Thank More

by Sweet deal
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Burke, Jin Lee
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Providing unbeatable service and deals is what we aim for, and we are so pleased that your experiences with us consistently meet your satisfaction. We wish you safe travels in your new vehicle and look forward to continuing to serve you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 01, 2019

Best Dealer Experience Ever Title says it all. Have been to many MB dealers in the past by Walter’s far exceeded our expectations. Could not have been possible without the assi More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Walter's Mercedes-Benz of Riverside responded

Lee, Thank you so much for this incredible review! We are thrilled that we could make things happen for you and exceed your expectations with the service that we provided. We warmly congratulate you on your new vehicle and hope that you continue to confide in our dealership for your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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