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Westside Lexus

Houston, TX

4.8
7,150 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,150 reviews

November 24, 2021

Dallas was so awesome! Professional from start to finish. She always made herself available and went above and beyond to answer all of my questions, before, during and after my dream car purchase. Thank you, More

by emilyf5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
Nov 24, 2021 -

Westside Lexus responded

It makes us happy that Dallas was professional, informative, and wonderful to work with. We appreciate your trust in our team's work and we'll see you again next time here at Westside Lexus.

November 23, 2021

Sales sand financing person did wonderful job.Delivery Sales sand financing person did wonderful job. Delivery also on time . Delarship is nice and clean. Thanks More

by cnagin2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Chamberlain
Nov 24, 2021 -

Westside Lexus responded

We're happy that our team was great to work with! We appreciate this wonderful review.

November 23, 2021

Always professional and courteous. Excellent customer service and my car is always serviced right the first time. More

by genae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Westside Lexus responded

It makes us happy that our team was professional and courteous. We're glad that the Westside Lexus team always does great service on your vehicle.

November 23, 2021

Clean, comfortable, with quality people makes the experience easy. My sales representative was very knowledgeable. More

by jimnyse1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Westside Lexus responded

We're happy to hear that the Westside Lexus team made your purchase experience seamless and easy! Thanks for choosing us.

November 22, 2021

Chase provided excellent service in a timely manner. He is always very professional and returns calls. Mom More

by silverfox66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Chase. Drive safely, and we hope to see you back again at Westside Lexus!

November 21, 2021

Easy happy nice welcoming. That’s what o think of Westside. Great place to do business More

by bfbering
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Westside Lexus responded

We deeply appreciate your glowing review! Thanks for supporting Westside Lexus and we'll see you again soon!

November 21, 2021

Most helpful and easy experience They appreciate you Most helpful and easy experience They appreciate you very much The most friendly people in all departments More

by duge60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eileen Gomez, Louis Blackmon
Nov 22, 2021 -

Westside Lexus responded

Thank you so much for this fantastic review! We appreciate your support of Westside Lexus and hope to see you again soon!

November 21, 2021

I feel very comfortable to discuss any items that I like to explore. They are very patient and take the time to explain. More

by lin.paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in the Westside Lexus team to get the job done. Drive safely, and we hope to see you back!

November 21, 2021

She take good care of me and keeping in touch still she got a vehicle More

by Sweetloving452002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Westside Lexus responded

Communication is key and we are happy to see that our team made your experience a great one. Thanks for choosing Westside Lexus!

November 20, 2021

This is our third Lexus from Westside Lexus. Mary Margaret McGowan is always a pleasure to work with. The service after the sale is great as well. More

by BJLinKaty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Mary and the Westside Lexus team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

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