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Westside Lexus

Houston, TX

4.9
6,339 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,339 reviews

December 11, 2019

NX300h Excellent service and response. Went out of their way to find the car we wanted. Only disappointment was that Lexus apparently does not make many of t More

by WRIGHT696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nam Pham
Dec 27, 2019 -

Westside Lexus responded

We'll send that request up the flagpole! So glad you were pleased with our level of service. Wishing you and yours a happy holidays!

December 10, 2019

Loveable Lexus is one of a kind. I grew up poor a always wanted the best. As I walked into the Lexus car dealer I knew it was the place for me. The people tre More

by JWILLIAMS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 27, 2019 -

Westside Lexus responded

Thanks for the great review, Jacqueline! We're so glad you're in the Westside Lexus family!!! Wishing you a very happy holidays and wonderful New Year!

December 09, 2019

Comfortable and painless My salesman Kim Jesse was great. Very laid back and helped me make good decisions. This was the first time I made a large purchase since my husbands d More

by only1suzeq
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Maus
Dec 27, 2019 -

Westside Lexus responded

We're so happy to hear that Kim was so helpful to you. He is a wonderful member of our team! Wishing you the very happiest holidays and a fabulous New Year!

December 09, 2019

Pleasant, easy, quick experience. Had a great time working with Sam Chau in sales and Ben Stephens in Finance. Returned a leased RX350 and leased a new one and was in and out in about More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

Great news! Happy to hear you stayed in the Westside Lexus family! Wish you the happiest holidays!

December 08, 2019

Awesome Every person was super Helpful and very nice. This is my 6 Lexus , i think, and i keep coming back to them. Thank you all More

by Mary Helen Norman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Byers, Bob Juge
Dec 27, 2019 -

Westside Lexus responded

Thanks for the great review! We're so glad you're pleased with everything. Wishing you and yours a very happy holidays and wonderful New Year!

December 07, 2019

Excellent in everybrespect The level of service provided by the Westside Lexus team met my very high expectations the service experience reinforces and enhances the high quali More

by barrykevinsparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Maus
Dec 27, 2019 -

Westside Lexus responded

Thanks for the great review! We're so glad you're pleased with everything. Wishing you and yours a very happy holidays and wonderful New Year!

December 07, 2019

Excellent! Danny was great to work with Great experience and able to do much online. Loved working with Danny who was prepared and ready for us. No high pressure and very personable yet focu More

by Linda Cates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Dec 27, 2019 -

Westside Lexus responded

Thanks for the great review, Linda! We're so glad you're pleased. Wishing you and yours a very happy holidays and wonderful New Year!

December 06, 2019

Great experience! Incredible show room! My wife and I were treated great and we were able to get the car we wanted at the right price. Great people. Thanks for all your More

by joeespada4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

You're so very welcome! Wishing you and yours a very happy holidays and wonderful New Year!

December 05, 2019

I have a great time . I have a great experience with the West Side Lexus. Everyone is very professional and helpful.My wife was very happy and had a big smile. More

by Thank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Westside Lexus responded

Thanks for the great review! Love those big smiles! Wishing you and yours a very happy holidays and wonderful New Year!

December 04, 2019

Easy to do business with. This is the 3rd car we purchase at this dealership, our sales rep. Lance Dodd helped us with the last two. After driving the car home we found an issu More

by Familymt2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Dodd
Dec 27, 2019 -

Westside Lexus responded

Thanks for the great review! We're so glad you're pleased with everything. Wishing you and yours a very happy holidays and wonderful New Year!

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